Join APAC Payroll team and become a key driver of innovation in payroll operations across the Asia-Pacific region. In this dynamic role, you’ll manage multi-country payroll processes, champion automation initiatives, and collaborate with diverse teams to deliver seamless, high-quality service. If you’re passionate about process improvement, technology-driven solutions, and making a measurable impact.
Job Summary
As an Associate, APAC Payroll within the APAC Payroll team, you will be responsible for managing multi-country payroll operations and promoting process automation and improvement initiatives.
Job responsibilities
- Be a self-motivated and result-oriented individual
- Maintain deadlines, quality, knowledge, communication, data privacy, control procedures and continuous improvement on performance standards in a multi-country payroll environment
- Excellent organization & time management skills. Should exercise good judgment in prioritizing deliverables
- Interact closely with Payroll/Offboarding vendors to ensure timely and accurate service delivery
- Co-ordinate with all stakeholders including all HR teams for business needs
- Ownership of process, knowledge documents, and team performance and development
- Interact closely with vendors & other process partners to identify automation opportunities in current business processes and develop appropriate technology solutions
- Drive & encourage process improvement opportunities
- Strong execution skills
Required qualifications, capabilities, and skills
- Graduate with 6+ years of Operations experience in Payroll, Benefits, or Taxation, including 4+ years in Automation, Robotics, or Business Process Analysis with a proven track record of process improvement and automation projects
- Extensive knowledge of SAP Payroll or other payroll processing ERPs.
- Strong proficiency in MS Excel, including advanced formulas and Macros.
- Experience developing and designing current state and future state process maps.
- Exposure to process improvement tools and people/process management.
- Experience in testing Intelligent Automation (IA) and AI-driven payroll solutions.
- Ability to validate automated workflows, rule engines, and exception handling processes.
- Knowledge of test case development for robotic process automation (RPA) in payroll systems.
- Knowledge of regression testing methodologies for payroll system upgrades.
- Strong analytical skills to identify system defects, data inconsistencies, and process gaps.
- Ability to prioritize and escalate critical issues appropriately.
Preferred qualifications, capabilities, and skills
- Knowledge of multinational payroll/accounting and project management skills.
- Experience with RPA and RDA project delivery, including defect logging, tracking, and resolution coordination.
- Strong communication skills with the ability to coach, train, and support others, and collaborate effectively with Product Management and Technology teams.
- Detail-oriented and creative thinker with the ability to critically analyze processes, identify repetitive/rules-driven components, and gather, document, and validate complex payroll transformation requirements.
