The Associate Account Executive - Sales (AAE-S) is responsible for making scheduled marketing sales calls to new and existing clients within their assigned territory. This role maintains account histories and completes marketing assignments. The AAE-S enters client data and updates the database with job postings. The AAE-S maintains relationships with clients within their respective territory to solicit feedback, provide support, solve issues, and gain additional business/job orders.
Sales - 80%
- Sources, generates, and prospects sales leads by making telephone calls to clients by contacting clients via telephone calls, e-mails, text messages and third-party site messaging
- Contacts client facility leaders including but not limited to c-suite executives, medical directors and department heads to qualify them, sell our services, and inquire about needs for locum tenens coverage
- Reviews external job boards to prospect new business opportunities
- Qualifies the viability of client opportunities
- Updates and verifies pertinent information such as client contact name, job titles, contact information, staffing levels, and personnel needs for specialty departments in the company database information
- Enters open orders for respective clients
- Ensures the integrity and accuracy of information entered in the company database
- Conducts “two bite” check-ins with clients to ensure orders have been filled to their satisfaction
- Manages daily schedule of calls, meetings, and follow ups
- Achieves/exceeds daily and monthly activity goals and metrics as set by their manager; exceeds KPI production metrics measured by all communication activity
- Keeps management informed of area activities, significant issues, and changes in volume
Account Management - 20%
- Identifies potential future needs with existing clients by building and maintaining business relationships
- Ensures client needs are satisfied and that they are informed of new products and price changes
- Resolves client requests, complaints, and issues
- Follows up with clients routinely to ensure there are no additional challenges
SECONDARY FUNCTIONS (IF APPLICABLE)
- May send appropriate targeted marketing materials to clients as needed
- May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
- Communicates with external clients
QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
- High School Diploma or equivalent required; Bachelor’s degree preferred
- Internal candidates: Successful completion of internal Account Representative training
- External candidates: 1+ year(s) of sales or recruiting experience preferred
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to adhere to and exhibit the Company Values at all times
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
- Working knowledge of Salesforce or relative CRM systems
- Ability to effectively manage multiple competing priorities in a fast-paced sales environment
- Strong attention to detail
- Strong customer service mindset
- Strong organizational and time management skills
- Ability to work independently
- Strong communication skills - both oral and written
- Solid critical thinking and creative problem-solving skills
- Ability to negotiate and influence
- Ability to research leads and potential business opportunities
- Ability to work with sensitive information and maintain confidentiality
KEY COMPETENCIES REQUIRED
- Ensures Accountability
- Persuades
- Action Oriented
- Being Resilient
- Manages Ambiguity
- Resourcefulness
- Manages Complexity
- Drives Results
- Interpersonal Savvy
- Demonstrates Self-Awareness
- Nimble Learning
- Instills Trust
What's in it for you
- Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
- Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
- Paid parental leave.
- Company sponsored 401k plan with company matching.
- PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
- Tuition reimbursement for continuing education.
- An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.
EEO Statement
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
