Assistant Boutique Manager // New York (Hiring for Nolita, Williamsburg & Upper East Side Boutiques!)
Must have luxury/designer or intimate apparel retail experience (minimum 3–5 years)
Join Fleur du Mal during an exciting period of growth, including the opening of our newest boutique on the Upper East Side of Manhattan!
We are seeking a passionate and experienced Assistant Boutique Manager for each of our New York boutiques: Nolita, Williamsburg, & Upper East Side. Each role is dedicated to a single location, supporting the Boutique Manager in driving business performance, leading the team, and delivering an elevated, intimate client experience.
This is a unique opportunity to play a key role in building strong boutique teams, shaping the client experience, and contributing to the continued growth of a luxury retail brand.
Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power while embracing their femininity and sensuality. The brand is distributed globally through fleurdumal.com, Fleur du Mal boutiques, and top luxury retailers.
The Role
As Assistant Boutique Manager, you will partner closely with the Boutique Manager at your assigned location to drive business performance, inspire the boutique team, and uphold the elevated service standards that define the Fleur du Mal brand.
Qualifications
- 3–5+ years of retail experience, preferably within luxury fashion, designer brands, or intimate apparel
- Leadership experience as a Key Holder, Senior Sales Associate, or Assistant Manager
- Strong ability to support, motivate, and develop a small boutique team
- Proven ability to drive sales through client relationships, product knowledge, and luxury service standards
- Excellent organizational, communication, and problem-solving skills
- Passion for luxury retail, styling, and delivering a memorable client experience
- Full-time availability with flexibility to work weekends, holidays, and peak retail periods
Client Experience & Team Leadership
- Partner with the Boutique Manager to drive sales performance and team success within your boutique
- Lead by example on the sales floor, delivering exceptional styling, product expertise, and personalized client service
- Build and maintain meaningful client relationships through clienteling, outreach, and follow-up
- Support the recruitment, onboarding, and development of a passionate team that embodies the Fleur du Mal aesthetic and brand ethos
- Foster a welcoming and empowering boutique culture that makes every client feel confident, comfortable, and inspired
- Assist the team in achieving and exceeding goals including individual sales targets, units per transaction, and clienteling initiatives
- Act as a brand ambassador, supporting local events and community engagement within your boutique’s neighborhood
Boutique Operations
- Support the Boutique Manager in overseeing daily boutique operations including POS systems, reporting, and procedures
- Assist in analyzing business performance and implementing strategies to drive results
- Help manage inventory levels, stock organization, replenishment orders, and transfers
- Maintain operational excellence including loss prevention procedures and stockroom organization
- Step in to lead the boutique in the Boutique Manager’s absence, ensuring seamless operations and exceptional client experience
Visual Merchandising & Boutique Presentation
- Maintain a polished, luxurious boutique environment that reflects the sensual and sophisticated Fleur du Mal aesthetic
- Support merchandising updates and window displays in alignment with brand standards and seasonal collections
- Ensure exceptional front-of-house presentation and back-of-house organization
The Ideal Candidate
You are a confident and motivated retail leader who thrives in a luxury boutique environment. You bring energy to the sales floor, inspire your team, and are passionate about creating unforgettable client experiences while supporting the success of your dedicated boutique location.
Additional Details
- Salary // $55,000+ BOE
- Allowance + Commission
- Health Insurance, 401k, FSA
