Assistant Director of Facilities

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

Assistant Director of Facilities

Kalahari Resorts & Conventions is seeking an Assistant Facilities Director. In this role, you’ll support the Facilities Director in overseeing maintenance technicians responsible for guest rooms and the overall facility, ensuring the property remains safe, functional, and visually appealing. The facilities team includes maintenance technicians, skilled tradespeople (carpenters, electricians, etc.), a grounds team, and support personnel. While the Facilities Director leads operations, you will manage maintenance technicians and serve as second in command, stepping in to lead the department in the Director’s absence.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll enhance the guest and associate experience by ensuring facilities are consistently safe, functional, and well-maintained, creating a comfortable and reliable environment. By supporting daily operations and leading the team when needed, you’ll help minimize disruptions and maintain a high standard of service across the property.

Key Responsibilities  

• Oversee daily maintenance operations (HVAC, plumbing, electrical, etc.) 

• Monitor resort facilities for safety, functionality, and appearance 

• Assist in developing and managing maintenance budgets 

• Supervise and schedule maintenance staff 

• Support hiring, training, and performance evaluation of team members 

• Ensure compliance with safety regulations and building codes 

• Coordinate inspections and implement corrective actions 

• Manage preventive maintenance programs and repair schedules 

• Assist in planning and executing renovation and improvement projects 

• Coordinate with contractors and vendors 

• Respond to urgent maintenance issues impacting guest experience 

• Collaborate with other departments to support smooth resort operations 

What We’re Looking For  

• At least 3-5 years of experience in facility or maintenance operations, ideally within a hotel or resort environment.

• 1-2 years of experience in a supervisory or leadership role, managing maintenance or engineering teams.

• Experience with preventive maintenance systems and capital improvement projects.

• Associate’s or bachelor’s degree in Facilities Management, Engineering, Hospitality Management, or a related field (preferred).

• Certification in building systems (e.g., HVAC, electrical, plumbing) is a plus. 

• OSHA certification or other safety training (preferred).

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

• Career growth opportunities with promotion from within  

• 401(k) matching, paid time off, and holiday compensation  

• Health, dental, and vision coverage for full-time associates  

• Employee appreciation events, discounts, and perks at all resorts  

• Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

Kalahari Resorts & Conventions is an Equal Opportunity Employer.