Asset Manager - GIS Development Manager

The City of Richmond Department of Public Utilities (DPU) is seeking a qualified individual for the position of Asset Manager to join the Enterprise Asset Management (EAM) group. The incumbent will directly oversee the development and implementation of horizontal asset management solutions that effectively respond to business needs throughout DPU.

Additionally, the incumbent will supervise staff, including assigning and balancing workloads and priorities; conducting performance evaluations; coordinating training, career development and mentoring; and implementing hiring, discipline, and termination procedures.

• Research, recommend, and oversee the development and implementation of innovative geospatial solutions to meet specific client business needs
• Balance workloads among available resources by directly supervising internal staff in addition to developing and executing task orders for contracted resources
• Serve as technical product owner/manager in an agile work environment by owning backlog and creating, prioritizing, and assigning tickets
• Change management to include clarification of anticipated outcomes, training and support to end users, and evaluation of solution effectiveness and user adoption
• Key representative of EAM group for the wider DPU and City organization in meetings with key stakeholders, new hires, etc.
• Remain abreast of trends and developments in related fields and participate in continuing education to enhance technical, quantitative, and qualitative analysis skills to meet the changing needs of clients

MINIMUM TRAINING AND EXPERIENCE:

• Bachelor's Degree in information systems, business, Geographic Information Systems (GIS) or directly related field
• Five years of professional level GIS or asset management experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

PREFERRED TRAINING AND EXPERIENCE:

• Experience leading projects supporting gas, water, wastewater, stormwater, or streetlight utilities
• Experience in local government, collaborating with partner agencies to manage interdependencies
• Experience leading staff
• Experience with asset-related field data collection e.g. high-accuracy global navigation satellite systems (GNSS)
• Master’s degree in related field

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• Valid Commonwealth of Virginia Driver's License within 30 days of hire

KNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• GIS concepts and practices
• Asset management concepts and practices
• Business relationship management
• Computer programs such as ArcGIS Desktop, Microsoft Access, etc.
• Electronic databases and related software applications such as asset management systems, Cityworks software, Geographic Information Systems (GIS), ArcGIS Server, etc.
• Familiarity with programming & software engineering practices, e.g. git-based version control, agile methodologies, etc.
• Project & Product management, e.g. milestone-driven schedules, budgets, contracts, vendor management roadmapping, feature backlogs, etc.
• Field collection techniques for horizontal assets in a public utility setting, e.g. high-accuracy global navigation satellite systems (GNSS), small Unmanned Aerial Systems
• Relational databases
• System architecture designs
• System development life cycle

Skills (some combination of the following):

• Data and spatial analysis
• Project and Vendor Management
• Communicating with various internal and external departments
• Managing the EAM system and related technologies for area of focus
• Planning and time management skills
• Recommending changes to help improve the asset management system
• Customer relationship management; managing customer expectations and working to ensure adoption of delivered solutions

Abilities (some combination of the following):

• Continuous learning and improvement mindset; adaptable and forward-thinking
• Supervisory and mentoring: support the team on delivery to DPU expectations, acting as product manager for assigned portfolio area and ensuring delivered solutions meet internal quality thresholds
• Prioritization and balancing of work staff, as applicable

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly perform repetitive motions, see, grasp, and finger; frequently talk and hear; and occasionally feel, lift, pull, push, walk, stand, reach, crawl, crouch, kneel, stoop, balance, and climb. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.