Aquatic Supervisor – Seasonal

CITY OF JANESVILLE DIVERSITY STATEMENT:
The residents of Janesville choose this community, not just as a place to live, but as a place to realize life’s opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect. To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one’s potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of “Wisconsin’s Park Place”.
OBJECTIVE:
Under general supervision the Recreation Programmer, the Seasonal Aquatic Supervisor assists the Recreation Programmer with the planning, promotion, implementation and supervision of seasonal aquatic programs, staff and facilities. The Aquatic Supervisor is responsible for overseeing various activities at City of Janesville Aquatic Facilities, Rockport and Palmer Pools.
RELATIONSHIPS:
Reports to: Recreation Programmer

Works with seasonal employees on a regular basis and communicates with other division employees, professional staff, lifeguards, pool patrons, and the general public.

Supervises: Head Guards, Lifeguards, Swim Instructors and Concessions/Cashiers.
ESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Assists the Recreation Programmer with planning, promoting, and implementation of aquatic activities at Rockport and Palmer Pools.
2. Supervises aquatic facilities, including program development, staff training, and facility, equipment, and pump room maintenance.
3. Supervises seasonal staff including scheduling of work hours, assigning and monitoring of work duties, serving as a point of contact, evaluating pool staff’s work performance, reviewing, coding and approval of timecards, and maintaining of staff records.
4. Serves as Head Guard/Aquatics Supervisor on duty as per schedule.
5. Conducts staff in service trainings on a variety of topics including rescue skills, EAP, CPR/AED, swim lessons, facility maintenance procedures, and general policies.
6. Purchases materials and supplies as needed, inspects and inventories equipment and facility needs.
7. Coordinates and confirms reservations for rentals, parties, and swim meets and ensures all supplies and food/beverage needs are purchased or ordered.
8. Makes recommendations concerning general program structure, policy and rule changes and facility improvements.
9. Handles situations requiring disciplinary action of aquatic staff and participants including but not limited to issuing warning letters and suspension of patrons from facilities.
10. Monitors quality of programs and efficiency of delivery by documenting information and preparing reports in terms of attendance, revenues and expenses, injuries, facility maintenance, water testing and participant satisfaction.
11. Ensures all aquatic staff are properly and accurately trained and certified in the safe and proper delivery of aquatic activities, proper use of all machinery and equipment, measurement and logging of chemical readings and use.
12. Enforces safety rules and regulations, facility policies, patron code of conduct and WI pool code.
13. Respond quickly and appropriately to any emergencies, including administering first aid, CPR or AED as required. Directs staff in the event of emergency while on duty.

1. Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.

1. Handles public inquiries, including phone calls, emails, and office contacts.

1. Performs other special projects and other job duties as assigned or required during regular and non-business hours.

OTHER DUTIES:

1. Prepares written publicity for promoting aquatic programs.
2. Attends all staff meetings and trainings as requested by supervisor.
3. Familiarizes self with concession stand operations. Assists with supervision and training of concession stand personnel. Fills in at concession stands as needed and feasible.
4. All other projects and duties as assigned by supervisor.

MINIMUM EDUCATION AND PRIOR EXPERIENCE
The requirements listed below are necessary to perform the essential duties of the position.
Education, Certifications and Experience:

1. Must be 18 years of age or older.
2. Completion of two years of college or technical school in the areas of recreation, physical education, sports management or related field or the equivalent combination of training, education and/or experience. Bachelor’s degree preferred.
3. Must have prior aquatics experience. At least two years of supervisory experience preferred.
4. Possess or ability to obtain a valid State of Wisconsin driver’s license.

OTHER QUALIFICATIONS

1. Current American Red Cross Lifeguard Instructor Certification.
2. Current American Red Cross Lifeguard, CPR, First Aid, and AED certification.
3. Current American Red Cross Water Safety Instructor Certification preferred.
4. Certified Pool Operator or Aquatics Facility Operator Certification preferred or willing to obtain.
5. Certified Food Manager Certification preferred or willing to obtain.

COMPETENCIES
For successful performance in this position, the incumbent must demonstrate the following knowledge, skills, abilities, and behaviors.
Knowledge:

1. Water safety principles and emergency procedures.

Skills:

1. Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority.

1. Exceptional communication skills, both verbally and in writing, paired with a strong customer service background, and effective interpersonal skills.

1. Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving.

1. Skill in providing necessary emergency care and leading and directing staff.
2. Basic level of technical proficiency skills, including computer applications and software such as Microsoft Office and Adobe Acrobat.

Abilities:

1. Ability to develop and conduct programs in a variety of aquatic settings.
2. Ability to oversee all program and maintenance needs of aquatic facilities.
3. Knowledge of pool chemical systems and water testing procedures.
4. Ability to follow city policies, work independently and make sound decisions.
5. Ability to manage program budget and to maintain accurate financial records including admissions and concessions.
6. Ability to accurately track all participation numbers as well as attendance.
7. Ability to hire, train, supervise and evaluate seasonal employees.
8. Ability to work evenings, weekends and holidays as needed.
9. Ability to make decisions according to applicable laws, regulations, established procedures, and the directives of the City Manager and City Council.
10. Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone.
11. Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor.
12. Ability to maintain a valid, state-issued driver’s license.

Behaviors:

1. Establish and maintain effective working relationships with City appointed and elected officials, Department, Division, and Office heads, City employees, consultants, developers, architects, engineers, realtors, surveyors, community interest groups, other governmental agencies, and the general public.

1. Exhibit exceptional professionalism, tact, and decorum in all areas of work duties.

1. Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality.

1. Interact positively with a diverse group of individuals, and work effectively both as part of a team and independently.

1. Embrace and actively promote an inclusive and equitable work environment.

1. Conduct all business and working relationships in an accurate, fair, equitable and highly ethical manner.

1. Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties

1. Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries.

1. Work with others in a positive and supportive manner to solve problems, generate ideas, and accomplish division and City goals.

EQUIPMENT, INSTRUMENTS AND MACHINES:
Equipment used includes, but not limited to: rescue tube, AED, First Aid/CPR supplies, personal computer, cash register, copy machine, telephone, chemical feeders, water test kit, pool vacuum and handicap lift.
WORKING CONDITIONS AND PHYSICAL FACTORS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have the physical ability to respond appropriately in emergency situations.

2. Work will take place in an outdoor environment and varying types of weather, including possibility of high heat and humidity or cooler weather and chilly water.

3. Working conditions involve occasional exposure to dirt, dust, and moisture.

4. Perform various activities, which may include, but not limited to: Semi-reaching to full-reach overhead, crouching, kneeling, bending, twisting, turning, and lying on stomach and/or back.

5. Must be able to sit or stand and move for long periods of time.

6. See and observe all sections of an assigned area of responsibility, with or without reasonable accommodation.
   

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position, or is responsive to the needs of the City of Janesville.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The City of Janesville, Wisconsin is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.