Under the general management of the Aquatic Center Manager, responsible for ensuring the aquatic center is always safe, clean, and secure, as well as overseeing the operation of the register and concession.
- Responsible for ensuring that the aquatic center area is always safe and clean.
- Responsible for enforcing aquatic center rules, securing designated areas, and helping guests as needed.
- Operates cash register and accurately processes cash reports and deposits according to established procedures.
- Prepares sign-in sheets, checks patron identification, and assigns lockers to patrons.
- Maintains general cleanliness of locker room and concession stand, and may assist in maintaining order and discipline in locker room areas.
- Running and balancing a cash register in an honest, organized, efficient, safe, proper, and courteous manner.
- Responsible for the operations of the concession stand and ensuring that all state and local health codes are followed.
- Train attendants.
- Assist in maintaining and completing accurate records of pool operations, including time sheets, daily reports, accidents, incidents, attendance, finances, and required records for the Health Department.
- Inventory and recommendations for purchase of all necessary forms, supplies, and equipment.
- Assist the public in a courteous manner.
- Responsible for reconciliation of daily receipts and deposits.
- Other related duties as required.
- Must be 16 years of age or older. Applicants under the age of 18 will need parental or guardian consent.
- Possession of a valid Class C Texas Driver’s License.
- Excellent interpersonal and communication skills
- Prior customer service experience
SUPERVISORY CONTROLThe Aquatic Center Manager and Assistant Manager assign tasks based on general instructions. Completed work is reviewed for accuracy, compliance with procedures, and adherence to the manager's instructions. Guidelines are usually clear and specific, but require some interpretation in application.
GUIDELINESGuidelines are City codes and ordinances, relevant federal and state laws, departmental rules, city policies and procedures, and instructions from the supervisor. Guidelines are usually clear and specific, but require some interpretation in application.
COMPETENCIESAn employee’s performance will be evaluated based on the following competencies: job knowledge, teamwork, customer service, flexibility, and work ethics.
COMPLEXITYComplexity is present in the attention to detail required for successful job performance.
SCOPE AND EFFECTSuccessful performance in this position contributes to the center’s operations and the high-quality customer service it provides.
PERSONAL CONTACTSContacts are typically with co-workers, employees in other City departments, and the public.
PURPOSE OF CONTACTSContacts are typically to provide information and services, resolve problems, and exchange information.
PHYSICAL DEMANDSOutdoors: exposed to sun and water much of the time. Work is pleasant most of the time. Ability to sit, stand, and drive a vehicle to and from various worksites. Employees will be exposed to seasonal temperatures while performing maintenance duties and to mechanical and chemical hazards. Ability to lift materials weighing up to 30 pounds frequently and 50-100 pounds occasionally, and be able to drag up to 80 pounds occasionally. Ability to bend, stoop, walk, push brooms, and sweep. Ability to walk over sloped and uneven terrain. Work involves getting dirty and wet. Employees will be exposed to dirt, dust, noise, fumes, and odors.
WORK ENVIRONMENTWork is performed poolside.
SUPERVISORY AND MANAGEMENT RESPONSIBILITYNone