Application Developer Journey

With a growing portfolio of property parcels and development of new technology to support our existing work, King County’s Department of Assessments is looking for current King County employees to support our Property Tax Administration System (PTAS) development and support of existing legacy system applications. This will include the ability to engage directly with subject matter experts, project vendors, and serve as a liaison between accounting staff and other project stakeholders to support our IT systems' development. Just like the industry leaders in our region, we are looking for action oriented creative thinkers who can multi-task and bring their technical skills and desire for excellence to this role. This position is integral to our commitment to be one of The Best Assessment Departments in North America.

Are You....

• Capable of learning and growing your knowledge of application development and havea strong background in functional property/parcel accounting or other relevant technical background, coding,andIT application development skills?
• A customer service star,adept at translating customer technical needs into technically sound applications that meet customer requirements?
• An agile learner,able to learn and apply IT application solutions and develop readable user guides and manuals from understanding business requirements?
• A collaboratorwho works towards consensus and has the ability toresolve IT system user technical problems?
• A capable and efficient programmer, and do you have the ability to learn new technology platforms to support your customer base?
• Adaptable and organizedto support customers, stakeholders, and colleagues with technical IT program guidance, while demonstrating customer focus and a genuine interest in the agency’s new Property Tax Administration System (PTAS)? Can you apply your application development knowledge to support new programs?
• Capable of learning and using Dynamics 365 to support the department’s new PTAS solution?

If so, then read on to see if this position is right for you. The Department of Assessments (DOA) is seeking a dynamic Applications Developer - Journey candidate who understands the importance and value of functional development of IT solutions based upon appraisal and Dynamics 365 knowledge and experience with translating that Accounting and Parcel Administration knowledge into technically sound applications and documentation, and training for our staff. In addition, you will need to leverage your application development knowledge to support our new Property Tax Administration System (PTAS), as well as leverage your knowledge of legacy-based systems to ensure continuity of data and analysis.

The specific responsibilities of the position include a variety of production and development tasks such as supporting and enhancing existing department software applications, including Dynamics 365, documenting functional accounting and treasury technology solutions, customizing vendor and in-house developed packages and other applications, supporting and training users/clients, troubleshooting user applications and interfaces, systems integration, and resolving user acceptance problems.

This position serves a vital role in meeting our mission of setting fair and equitable property values, the primary service we provide to taxpayers. This role involves daily interaction with staff and requires strong IT applications development and assessments, accounting, and property tax collection and billing technical knowledge and collaboration skills, and a strong grounding in coding, customer support, and analytical skills, and the ability to work in a culturally and generationally diverse team-oriented environment.

The successful candidate will display:

• Ability to support, update and revise existing internal applications, including PTAS Dynamics 365 solutions, programs, interfaces and vendor software, coordinating with end-users and documenting solutions.
• Troubleshooting ability to investigate and report application and/or interface problems by querying SQL databases, reviewing SQL logs using SQL profiler, reviewing stored procedures, reviewing Dynamics 365 configuration, reviewing cloud and server status.
• Strong analytical ability to resolve end-user problems, configure Dynamics 365 to facilitate client use, provide user support, and integrate Assess to Collect knowledge into application solutions.
• Technical training acumen to provide specific accounting and treasury end-user training to support PTAS, write training materials, and develop training plans.
• Ability to lead or co-lead development teams to support department IT applications, systems and projects.
• Ability to develop applications and enhancements in Vb.net, Dynamics 365 and Transact SQL.
• Ability to conduct and lead user acceptance testing and resolve testing issues.
• Technical and user documentation writing skills for applications.
• Ability to document and track bugs, enhancement requests, work-arounds, fixes, and related information in SharePoint.
• Ability to be flexible and responsive to provide support for service issues or failures during and outside normal business hours.
• Ability to analyze vendor software packages and assist in developing purchase recommendations.

The Ideal Candidate: The most competitive candidate will have the ability to rapidly learn the Assess to Collect business processes and use rigorous logic and analytical methods to develop effective user application solutions. The candidate must demonstrate the ability to transfer functional, specific knowledge into specific application solutions that meet business needs.

The candidate will demonstrate commitment, dedication, and drive towards meeting and exceeding the expectations and requirements of both internal and external customers. Understands the importance of customer/end-user input throughout the project/solution development life cycle, and can establish and maintain effective and productive professional relationships with customers.

The candidate must have the ability to develop training materials and documentation by writing clearly and succinctly. Must demonstrate competency in application solution documentation, ensuring effective translation of technical accounting and treasury information into application solution topics easily understood by end-users. Has the ability to transfer technical agency knowledge through learning our systems and can prepare written documentation to support staff learning.

Experience, Qualifications, Knowledge, Skills

Competitive candidates will demonstrate and possessany combination of education and/or experience that clearly demonstrates the ability to successfully perform the duties of the position above, and may include:

• An understanding of property parcel administration or property valuation accounting, or the ability to learn these processes.
• An understanding of administration and accounting processes related to property appraisal, or an equivalent experience.
• Any combination of training and experience that would likely provide the required knowledge and abilities for this position, including technical mass appraisal knowledge, property appraisal, and a full understanding of the functions, organization, and processes of the technology support of an Assessor’s Office, or similar agency involved in property valuation, or other similarly situated organizations.
• One (1) year of troubleshooting, testing, or analysis in the support of technology solutions.
• Two (2) years of experience using MS Word and Excel.
• Experience in interpreting end-user needs into application solutions that successfully address business needs and/or requirements
• Experience in developing written documentation and analysis to support application solutions.
• Skill in conveying technical application information to non-technical users
• Experience in providing end-user training on applications.
• Familiarity or knowledge of Dynamics 365 solution.

Desirable Qualifications: The most competitive candidates will demonstrate the following:

• Ability and desire to learn new Information Technology (IT) skills
• Understanding of advanced Dynamics 365
• Ability to leverage past application development knowledge in the development or purchase of new IT solutions.
• Ability to apply IT solutions to enhance or streamline business processes for increased efficiency.
• Ability to document, train, and explain the application of IT solutions to an audience with a wide range of technical skills.
• Ability to effectively manage several projects and tasks simultaneously and meet production deadlines.
• Familiarity with iPad applications, or other mobile device technology, in the application of accounting and treasury work.
• Ability to work in a team environment.
• Ability to meet production schedules.

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Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join our team, dedicated to serving one of the nation's best places to live, work, and play.

ABOUT THE DEPARTMENT OF ASSESSMENTS

An award-winning leader and innovator in government property assessments, with 210 employees and an annual budget of over $37 million, the department administers King County's property valuation and assessment process. The Assessor’s Office has a significant impact on the funding received each year by a wide range of important County public services. The agency uses innovative business intelligence tools and cutting-edge technology to be more efficient with current resources and provide value-added services to taxpayers. The Department of Assessments has collaborative partnerships with 150+ separate taxing districts and 39 cities. To learn more, please visit our website at: https://kingcounty.gov/en/dept/assessor.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal, we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.

A resume, cover letter, and answers to the supplemental questions that explain how your education and experience make you the best candidate for this position are required.

Please contact Alicia Warren Rivet at 206-263-2264 or alicia.warren@kingcounty.gov if you have any questions regarding this opportunity.

Our offices in the King Street Center Building operate under a fragrance and scent-free policy. This policy is intended to promote a safe and healthy work environment for all employees.

This position is not represented.

Selection Process: The applicants who meet the required qualifications and indicate through an analysis of their submitted application materials that they possess the most competitive background, skills, and competencies in direct and recent job-related experience and training may be called for further selection processing. Additional selection process analysis may include, but is not limited to, written and performance exams, written work submittals, web-based/online examinations, oral panel and/or manager interviews, and reference and background checks.