Application Analyst II - Information Services - Full Time - Epic Healthy Planet, Ambulatory, Population Health

Washington Hospital

Fremont, CA

Salary Range: $52.95 - $71.48

Epic Healthy Planet EMR Analyst with strong focus in implementation of Health Maintenance Topic, Care Gaps, Registries, Metrics, Reporting Workbench Report, and Dashboards.� � NOTE: This role is primarily full-time on-site. The department offers the privilege of working remotely up to two (2) days per week, contingent upon role responsibilities, business needs, and manager approval.� Summary of Duties: Seeking Highly detail-oriented individual� with a commitment to data accuracy and quality. This individual must be highly self-motivated who thrives in fast-paced environment with multiple conflicting priorities. This role focuses on building and maintaining robust patient registries, quality metrics, and clinical reporting solutions that drive value-based care initiatives and improved patient outcomes across defined populations. This person must have� Strong analytical and problem-solving skills with the ability to trace complex registry logic end-to-end. � Preferred Qualifications�

- Experience with additional Epic modules (e.g., EpicCare Ambulatory, Cogito, Compass Rose).
- Prior experience supporting independent or community-based physician practices.
- Experience with system upgrades and integrated testing cycles

Educational Requirements:� �

Bachelor's Degree in Computer Science and/or clinical certifications (i.e. LVN, MA, OTR etc.) desired
Bachelor's degree in health informatics, Information Technology, Clinical Science,� or a related field (or equivalent experience)

� Licensure/Certification Requirements:� �

Additional Epic certifications in Compass Rose, Cogito/Reporting Workbench, or Ambulatory.
Familiarity with MyPanel Metrics, Health Maintenance topic build, and immunization registry integration

Key Responsibilities � Registry & Metrics Build (Primary Focus)� o� � Design, build, and maintain patient registries and cohorts in Epic Healthy Planet, including condition-specific registries for chronic disease management, preventive care, and value-based care contracts.o� � Develop and configure Health Maintenance topics, care gap rules, and registry logic to ensure accurate patient identification and outreach prioritization.o� � Build and maintain HEDIS, MIPS/eCQM, and custom quality metrics to support regulatory reporting requirements and organizational quality goals.o� � Create and validate SQL-based and Reporting Workbench quality measures for disease-specific and population-level dashboards.o� � Configure risk stratification models and population segmentation tools to support care management targeting of high-risk and rising-risk patients.o� � Load and reconcile payer rosters and external claims data, ensuring quality metrics can leverage all available data sources.Analytics, Reporting & Dashboards� o� � Build and maintain Reporting Workbench reports, SlicerDicer datasets, and operational dashboards to monitor key quality indicators and care management performance.o� � Develop care gap tracking and outreach workflow configurations to support proactive population health management.o� � Support Social Determinants of Health (SDOH) documentation and reporting workflows, including assessment build and metric alignment.o� � Produce QRDA/CMS regulatory submissions and support MIPS and Promoting Interoperability reporting.Collaboration & Implementation� o� � Partner with clinical, operational, and population health leadership to gather requirements and translate them into scalable Epic solutions.o� � Collaborate with care management teams on Compass Rose program configuration, care plan templates, and care management productivity analytics.o� � Participate in system testing, integrated testing, and user acceptance testing for new builds, deployments, and Epic upgrades.o� � Lead or support Epic upgrade planning and release management for Healthy Planet-related functionality.o� � Develop and maintain documentation, training materials, and workflow guides for end-user adoption.Production Support & Optimization� o � Provide ongoing production support, issue resolution, and system enhancements post-deployment.o � Troubleshoot Health Maintenance logic, registry discrepancies, and quality measure failures (e.g., identifying why a patient should qualify for a numerator but does not).o� � Stay current on Epic upgrades, UserWeb best practices, and emerging population health standards.Required Qualifications� o� � Epic Healthy Planet certification (active, required).o� � Minimum 3+ years of hands-on Epic Healthy Planet application build and configuration experience.o� � Demonstrated expertise in registry build, care gap configuration, and quality metric development (HEDIS, MIPS, eCQM).o� � Proficiency with Reporting Workbench, SlicerDicer, and SQL-based measure development. � o� � Experience supporting value-based care programs, ACOs, or payer-contracted quality initiatives. � o� � Strong understanding of clinical workflows in ambulatory, primary care, or care management settings.o� � Experience with data validation, troubleshooting complex registry logic, and root-cause analysis of quality measure failures.Competencies & Soft Skills� o� � Strong analytical and problem-solving skills with the ability to trace complex registry logic end-to-end.o� � Excellent communication skills — ability to translate technical Epic build into clinician-friendly language.o� � Highly detail-oriented with a commitment to data accuracy and quality.o� � Self-directed with the ability to manage multiple projects and priorities simultaneously.o� � Collaborative team player comfortable engaging clinical, IT, and operational stakeholders.

Application Analyst II - Information Services - Full Time - Epic Healthy Planet, Ambulatory, Population Health

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