APD System Programmer Specialist

ALEXANDRIA POLICE DEPARTMENT

SYSTEM PROGRAMMER SPECIALIST

“Preserving the Past, while Innovating our Future!”

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington, and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter of the City’s square miles have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for a position as our System Programmer Specialist.

An Overview

Do you enjoy supporting users with their IT needs? Do you enjoy resolving technical issues? Do you enjoy working on new information technology initiatives? Consider joining the Alexandria Police Department as a System Programmer Specialist, playing an integral role in the Police Department’s Technology, Data, and Analysis Division.

The Alexandria Police Department is seeking a highly qualified System Programmer Specialist to provide lead supervision to a small team of support engineers. This position performs technical work configuring, managing, and troubleshooting Microsoft server, desktop, and software products. Responsibilities include configuration, imaging, and deployment; endpoint management and security; business continuity; and issue resolution.

Major responsibilities include Microsoft Endpoint Configuration Manager (MEMCM) and related components, Microsoft Active Directory and Group Policy, and failover clustering. The System Programmer Specialist also plays a key role in the technical implementation of new technology initiatives and upgrades to existing systems. In addition, this position manages the full hardware lifecycle, including procurement, deployment, maintenance, and replacement of equipment supporting departmental operations.

This position works under the general supervision of the System Operations Commander, who has department-wide responsibility for information technology systems.

What You Should Bring

The ideal candidate should have good knowledge in the theory and practice of information systems and computer networking to include experience with supporting Windows servers, desktops, and software. The ideal candidate will have experience leading and managing staff. The ideal candidate will have experience in a public safety environment. The ideal candidate will be able to resolve issues effectively and efficiently, meet deadlines, and manage competing demands. The ideal candidate will be able to communicate effectively, both verbally and in writing, with others using non-technical language to explain complex technical subjects when necessary.

The Opportunity – Examples of Work

• Provides lead supervision and guidance to a small team of support engineers
• Maintains Windows server and workstation hardware and software and leads the planning and deployment of desktops/laptops for the Police Department
• Administers Active Directory organizational unit and file share security for the Police Department; manages and administers Advanced Group Policy Management
• Administers MEMCM forautomated provisioning, configuration management, and software updates
• Advanced troubleshooting of IT systems and network connectivity – diagnoses issues and consults with other City departments and vendors, when necessary, to resolve problems
• Ensures business continuity and disaster recovery using Windows and SQL clusters
• Coordinates and collaborates with the City’s information technology staff to resolve problems, adhere to best practices, and meet organizational objectives
• Maintains policies, procedures, and regulatory compliance through work practices and audits; determines the impact of existing system standards and procedures on planned installations of new systems
• Performs requirements analysis for development or enhancement of new and existing computer applications and programs
• Keeps abreast of the latest developments in computer systems technology
• Performs related work as required.

About the Department

The City of Alexandria Police Department is a nationally recognized and accredited law enforcement agency providing services to a diverse community. A group of talented professionals, the Alexandria Police Department is a dedicated team of people who, in partnership with the community, work to create and maintain a safe and secure environment for our residents, merchants, and visitors. We are a diverse organization, reflecting Alexandria’s various cultures and offering many different career and promotional opportunities.

Completion of college-level courses in computer science, business administration, or a related field; one year of experience in performing systems programming work or performing equivalent work in a related field; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

• Bachelor's degree in Information System, Computer Science, or a related discipline
• Experience working with technology in a public safety environment
• Experience leading, managing, and supervising a team of support engineers
• Experience implementing new business related software systems
• Knowledge of information security best practices aligned with system administration
• Hardware lifecycle, procurement, and management
• Technical knowledge and experience working with the following:
  • VMWare virtualization
  • Microsoft Active Directly and Group Policy
  • MEMCM architecture and design
  • MEMCM configuration and maintenance
  • MEMCM deployments, application deployment, and endpoint management
  • Microsoft Modern Device Management
  • Image deployment
  • PowerShell scripting
  • Programming languages such as C, SQL, R, Visual Basic and Python
  • Failover Cluster Manager
  • SQL AlwaysOn

This position requires the successful completion of the following pre-employment background checks:

• Polygraph

• Drug Screen

• Criminal Background Checks (local and federal)