Aircraft Dispatcher & Flight Operations Specialist (Crew Scheduling & Client Services)
Location: Opa-locka, FL
Work Model: On-site
Schedule: Rotational shift (4 days on / shared coverage)
Compensation: $60,000 – $65,000
Employment Type: Full-Time
Role Overview
We are seeking a motivated and dependable Aircraft Dispatcher & Flight Operations Specialist (Crew Scheduling & Client Services) to join a fast-paced aviation operations control environment. This role is responsible for supporting flight dispatch, managing full crew scheduling, and coordinating client services to ensure seamless trip execution.
You will serve as a key operational link between flight crews, maintenance, and clients — ensuring safety, efficiency, and high service standards at all times. This role requires strong attention to detail, composure under pressure, and a collaborative mindset.
Key Responsibilities
Flight Dispatch & Operations Coordination
- Support flight dispatch activities, including operational coordination and flight following
- Assist with real-time monitoring of flights and operational status
- Coordinate with pilots, maintenance, and internal teams to ensure smooth operations
Crew Scheduling
- Maintain full responsibility for crew scheduling across assigned operations
- Ensure compliance with FAA duty, rest, and regulatory requirements
- Manage schedule changes, coverage gaps, and last-minute adjustments
Client Services & Trip Support
- Serve as a point of contact for client trip coordination and updates
- Communicate professionally and proactively regarding trip details and changes
- Support a high level of service consistent with private aviation standards
Operational Monitoring & Problem Solving
- Monitor daily operations in real time and respond to issues as they arise
- Identify and resolve operational conflicts quickly and effectively
- Maintain accurate and organized operational records
Required Qualifications
- FAA Aircraft Dispatcher Certificate (Dispatch School Graduate) — required
- Ability to work on-site at Opa-locka Airport
- Willingness to work a rotational schedule, including extended and non-standard hours
- Strong organizational skills and attention to detail
- Ability to perform effectively under time pressure in a dynamic environment
- Excellent communication and teamwork skills
Preferred Qualifications
- Previous experience in aviation operations, dispatch, or crew scheduling
- Familiarity with private aviation or charter operations environments
