Position: Air Import Gateway Operations Coordinator
Pay Rate: $22 - $28 per hour
Schedule: Mon - Fri 8am - 5pm
Job Description:
The Air Import Gateway Operations Coordinator manages day-to-day air import operations, ensuring shipments move efficiently through each stage of the import process. This role handles documentation, shipment tracking, and issue resolution while coordinating with internal teams and customers to meet service, compliance, and delivery requirements.
Core Responsibilities & Duties:
Coordinate the transportation of goods by air
Prepare and process required documentation for International Import Transportation
Track and monitor shipments, providing regular status updates to customers
Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
Collaborate with other internal departments such as accounting, sales, and operations to ensure timely and efficient service requirements
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
Other duties as assigned
Job Requirements & Qualifications:
Minimum of 3+ years of experience in international import or export operations
Previous knowledge of CargoWise preferred
What We Offer:
Competitive base salary
Two weeks of paid time off within the first year of employment, sick time and holidays
Company provided life insurance
Health, vision, and dental insurance options
Commuter benefit plan
Optional supplemental life insurance
401(k)
Wellness program
A great place to work with a terrific culture
Forward Air is an Equal Opportunity employer.
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