Air and Ocean Import Specialist

LHH is seeking a detail-oriented Import Coordinator for an incredible company in Roswell, GA. The Import Coordinator will manage all transportation and logistics aspects of our international orders, from our US plants to overseas customers. The candidate will also be responsible for managing both domestic and international shipments, including tracking, invoicing, and ensuring compliance with trade regulations.

Key Responsibilities

• Coordinate and manage the full import shipment process, including drayage arrangements, booking, documentation, and tracking/tracing shipments
• Arrange U.S. import bookings with ocean and air carriers via EDI and email
• Enter and maintain accurate booking details in the ERP system, ensuring updates are reflected in real time
• Collaborate with ocean carriers, air carriers, and drayage providers to resolve equipment (container/chassis) issues
• Prepare and process shipping documentation, including Bills of Lading (B/L), SEDs, Commercial Invoices (CI), and Packing Lists (PL)
• Partner with internal teams (Customer Service, Logistics, Shipping, Production) to manage schedule changes and rolled bookings
• Work with credit teams, banks, and customers to support Letters of Credit (LCs), including bank drafts and B/L consignment
• Compile and distribute shipment documentation to overseas customers in a timely manner
• Audit ocean, air, and ground freight invoices prior to Accounts Payable processing
• Maintain and update SOPs (Standard Operating Procedures) and customer profiles, including key contacts, requirements, and preferred routing/carriers
• Track and report on key performance indicators (KPIs), including carrier performance and order accuracy
• Provide additional support to the team as needed, based on business requirements

Qualifications

• Bachelor’s degree preferred
• 2+ years of ocean import experience within a freight forwarder or large manufacturing environment preferred
• Strong understanding of Incoterms and freight responsibility
• Working knowledge of ocean, air, and truck transportation
• Experience with freight forwarding processes and shipment tracking systems
• Proficiency in ERP systems and Microsoft Office tools
• Strong organizational skills, attention to detail, and ability to manage multiple priorities

Job Details

• Long-Term Contract (2-3 Years)
• Hybrid schedule: 3 days onsite, 2 days remote
• Full Time