The Advanced Medical Assistant is a valuable member of our Clinical Operations team who will primarily work with a specific provider, providing clinical support during scheduled clinic hours. This position will assist the provider and other staff members in providing optimal ambulatory health care to patients, stock and maintain exam and team rooms; assist with clinical, clerical and administrative duties. Work involves direct patient contact and is performed in accordance with prescribed methods, techniques, and procedures. In addition, during non-clinic hours, this position will be assigned to assist with Value Based Care (VBC) and Uniform Data System (UDS) initiatives and projects.
Scheduled Hours: 37.5 hours per week- Checks patients’ medical records for pertinent data.
- Greets and escorts patients to exam rooms; prepares for the provider by obtaining initial information and vital signs (temperature, pulse, blood pressure and respiration, height, weights, BMI, head circumference as specified by program, any pertinent medical history).
- Documents chief complaints of patients and notifies the nurse/provider of unusual symptoms or complaints.
- Assists in telephone follow-up with the patient as directed by the program.
- Under the direction of the provider and/or nurse, assists with basic patient health education.
- Inspects exam rooms for cleanliness and equipment condition/integrity.
- Maintains ordered supplies and keeps area stocked. Checks for medical supplies that are outdated.
- Performs tasks including filing, chart documentation and telephone follow-up as assigned.
- Performs peak flow; spirometry; EKG; point of care testing and phlebotomy services as directed.
- Administer medication within their scope of practice.
- Participates in the orientation and training of new certified medical assistants, including NextGen training.
- Acts as mentor to newly hired CMAs.
- Develops and maintains a basic knowledge of services available at the Lake County Health Department and Community Health Centers (LCHD/CHC).
- Develops and maintains a basic awareness of the Chronic Care Model Processes in order to reduce health disparities within our communities.
- Develops and maintains a working knowledge of individual Emergency Preparedness roles.
- Demonstrates adherence to National Patient Safety Goals.
- Participates in quality improvement activities to assess, monitor, and improve program services.
- Participates in mandatory in-services and drills, attends staff meetings and other trainings, including appropriate age specific educational trainings offered on regular basis for professional development.
- Reports all unusual occurrences that may involve the safety and well-being of the patients and coworkers, directly to the supervisor and/or Safety Officer.
- Assists and encourages patients in identifying self-management goals.
- Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity.
- Maintains orderliness and cleanliness of clinic and work area.
- Uses available platforms to assist in collecting data and completing documentation for Value Based Care (VBC) initiatives and projects.
- Collaborate with Nursing Specialist on VBC initiatives and projects.
- Uses available platforms to assist in collecting data and completing documentation for Uniform Data System (UDS) initiatives and projects.
- Collaborate with appropriate stakeholders on UDS initiatives and projects.
- Other duties as assigned.
- Requires High School Diploma or GED.
- Medical assistant certification or registration required
- Successfully complete LCHD/CHC competencies within 6 months of hire.
- Ability to work on weekends, holidays and overtime if necessary
- Ability to travel to other health centers, if needed.
- Ability to maintain and keep records.
As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.
Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department.
At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary gradesat https://www.lakecountyil.gov/4515/Salary-Grades. For unionized positions, a list of our collective bargaining agreementscan be found here: https://www.lakecountyil.gov/2686/Collective-Bargaining-Agreements.This position is represented by AFSCME Council 31.
Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.
