Adobe Experience Manager Solution Lead

Forest Pond Associates, Inc.
Harrisburg, PA

Position SummaryForest Pond Associates is seeking an experienced AEM Solution Architect to assess a clients primarily vendor-built Adobe Experience Manager as a Cloud Service implementation and define a sustainable long-term support model for a large, public-facing digital platform.This platform is one of the clients most visible digital properties. Its current AEM environment is highly customized and not fully transparent to internal stakeholders. This role is intended to bring clarity to the architecture, identify what is sound versus what introduces risk, and recommend the staffing, governance, and support approach needed for the platforms next phases.The selected candidate will lead an initial assessment during the first several months of the engagement and then continue as a strategic technical advisor through the remainder of the contract, supporting transition execution, governance, and platform decisions as they arise.Description of WorkThe AEM Solution Architect will partner with Forest Pond Associates leadership, client stakeholders, engineering, operations, procurement, and the incumbent technical vendor to evaluate the platforms current state and shape its future.The work begins as a diagnostic engagement and evolves into ongoing architectural advisory support as transition activities move forward. The consultant will lead architecture and solution design for relevant AEM tools, including AEM Sites, Assets, Forms, and related capabilities.This role requires deep AEM expertise, sound judgment to distinguish standard practice from over-customization, and the communication skills to make complex technical realities understandable to executive and non-technical audiences. The consultant will guide internal and external development teams on security and performance best practices, code review, enforcement and creation of standards, and deployment and governance strategies.Expected OutputsOver the course of the engagement, the architect will produce written assessments, recommendations, and supporting documentation that give Forest Pond Associates and its client a clear understanding of the platform environment and a credible path forward for support and governance.Specific deliverables will be defined collaboratively based on assessment findings and organizational needs.By the end of the engagement, the following outcomes should be achieved:Forest Pond Associates and the client have a documented, credible understanding of the AEM environment, its risks, and its dependenciesA future-state support model has been defined and endorsed by leadershipA transition plan is in place and execution is underwayCore architecture and support documentation exists in client-owned systemsGovernance expectations for future platform changes are establishedKey ResponsibilitiesPlatform assessment and architecture review: Evaluate the current AEM as a Cloud Service implementation. Distinguish standard platform practice from over-customization or unnecessary complexity. Assess long-term maintainability and recommend simplification, stabilization, or remediation where warranted.Support model and transition planning: Define what support work can reasonably be performed internally, by contractors, or by a vendor. Develop a credible transition approach. Identify the skills and roles required for the future-state team.Documentation and knowledge transfer: Identify gaps in existing platform documentation. Establish documentation standards. Guide knowledge transfer between the current vendor and future support resources so that critical knowledge resides within the organization rather than with individuals.Cross-functional collaboration: Work with stakeholders across product, UX, content, and engineering teams.Architecture support: Evaluate and define component, template, and experience architecture. Translate business requirements into technical architecture, workflows, and content models.Governance and supportability: Recommend guardrails to ensure future enhancements align with sound AEM practices. Advise leadership on architectural tradeoffs, technical debt, and the long-term implications of platform decisions.Stakeholder communication: Serve as a trusted technical advisor to Forest Pond Associates and client leadership. Translate architectural complexity into clear, actionable guidance for executive, procurement, and operational audiences.Risk and decision support: Surface platform risks and operational dependencies with clear analysis and decision points. Help leadership weigh the cost of maintaining the current model against alternatives.Vendor and contractor oversight: Evaluate current vendor responsibilities and provide technical input into future contractor or vendor scopes, labor categories, and accountability expectations.Work Schedule1-year contract with potential extensionStandard business hours, Monday through Friday, with flexibility based on client needsRemote or hybrid work arrangement may be available depending on engagement requirementsConsultants must maintain a secure, high-speed internet connection when working remotelyOccasional onsite meetings may be required based on client or project needsRequired QualificationsLocated in ET timezone (Connecticut, Delaware, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, and part of eastern Alabama), preferably located in Pennsylvania810 years of experience in enterprise content management, digital platform architecture, or closely related rolesDeep hands-on Adobe Experience Manager expertise across architecture, implementation, and supportStrong knowledge of Java, Sling, Dispatcher, and front-end integrationExperience assessing complex, highly customized enterprise platform environments and identifying supportability risksExperience working with vendor-built systems and evaluating transition readinessDemonstrated ability to develop technical assessments, support models, and documentation strategiesStrong written communication skills, including assessments and recommendations for executive audiencesExperience with collaboration and delivery tools such as Confluence, SharePoint, or Azure DevOpsPreferred QualificationsExperience supporting transitions from vendor-led to internal or hybrid support modelsExperience establishing or maturing enterprise platform governance, including customization standards, change management, and support ownership modelsExperience contributing to technical procurement, statements of work, or contractor role definitionExperience supporting large public-facing digital platformsFamiliarity with AEM as a Cloud Service operational constraints, including Cloud Manager pipelines, deployment strategies, branching strategies, automated testing, and environment managementUnderstanding of AEM security models and familiarity with accessibility requirementsRelevant Adobe or architecture certificationsAdditional RequirementsFamiliarity with enterprise platform governance, vendor management, and support model designExposure to technology procurement or participation in RFP/RFI processes preferredAbility to perform the essential functions of the role
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