ADMINISTRATIVE SERVICES MANAGER II - BACKGROUND INVESTIGATIONS UNIT

TYPE OF RECRUITMENT:

OPEN COMPETITIVE - EMERGENCY

FILING PERIOD:

We will be accepting online applications from May 6, 2026, at 8:00 a.m. (PT) until June 4, 2026, at 5:00 p.m. (PT). All applications must be submitted before 5:00 p.m. (PT) to be accepted.

EXAM NUMBER:

F1003A - PB

The LA County Board of Supervisors recently declared aproclaimed a local emergency resulting from the suitability issues at Los Padrinos Juvenile Hall and related functions. Los Angeles County is looking for qualified and passionate individuals to assist in responding to the emergency. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Background Investigation Unit within the Los Angeles County Probation Department is seeking qualified candidates for an Administrative Services Manager II position under an emergency hiring need.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to ASM II.

• Serves as an Administrative Services Manager II for the Los Angeles County Probation Department, providing administrative oversight and operational direction for the Background Investigations Unit. This position provides oversight to sworn and non-sworn personnel and reports directly to the Deputy Director of Internal Affairs. In this capacity of Background Investigations Unit Manager, the role is supervising staff, coordinating workflow, and ensuring hiring processes support the Department’s public safety mission and workforce needs.
• Applies extensive knowledge of pre-employment background investigation practices and manages all aspects of investigative operations, including criminal history checks, employment and education verification, and security clearance procedures. Monitors emerging issues, trends, and changes in investigative technologies, systems, and laws to ensure continuous improvement and regulatory compliance in pre-employment background investigation processes.
• Provides consultative services to executive management, office heads, and departmental supervisory staff regarding pre-employment background investigations and policy interpretation. Collaborates with HR and leadership teams to improve processes, solve problems, and maintain investigative integrity.
• Reviews investigative findings and recommendations and makes final determinations on staff hiring, disqualification, and promotion in compliance with applicable regulations, departmental standards, and best practices.
• Plans, organizes, supervises, and evaluates the work of investigators, establishing and monitoring performance standards to ensure high-quality and effective operations within the Background Investigations Unit.
• Develops, implements, and revises policies, procedures, and programs related to pre-employment background investigations, ensuring collaboration with internal units and external agencies.Ensures compliance with Los Angeles County Civil Service Rules, Probation Department policies, and applicable federal and state laws.
• Designs, implements, and manages background investigation databases and utilizes various computer systems to retrieve, analyze, track, and maintain confidential applicant information and case progress.
• Analyzes statistical and operational data related to background investigations and examinations, including case volume, processing timelines, and completion rates, to identify trends, improve efficiency, and support data-driven decision-making. Provides recommendations for executive management to enhance unit performance and ensure effective utilization of resources.
• Represents the Probation Department in meetings and collaborative efforts with the Los Angeles County Department of Human Resources, County Counsel, District Attorney’s Office, and executive leadership. Ensures background investigation practices align with legal guidance, risk management strategies, and Countywide hiring policies.

For further detailed information, including additional examples of duties in various administrative functions and general/specific competencies regarding this position, please view the classification specification for Administrative Services Manager II

REQUIREMENTS TO QUALIFY:

Five (5) years of cumulative experience performing investigative or analytical assignments involving independent research, data analysis, investigations, and the development of recommendations to address administrative and operational issues, (3) years of which must be at the journey level.* -AND- Two (2) years of the above experience must be supervisory experience inpre-employment background investigations, law enforcement suitability investigations, or a closely related area.

SPECIAL REQUIREMENT INFORMATION:

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
2 – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

FINGERPRINTING AND SECURITY CLEARANCE

A thorough background investigation will be conducted prior to appointment. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on the employment application, resume, and during the examination process is subject to verification.

Candidates who are found unsuitable for employment will be removed from the eligible list pursuant to Civil Service Rule 6.04.

Application & Filing Information:

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Pleaseaddmarilyn.urbina@probation.lacounty.govas well asnoreply@governmentjobs.com,andinfo@governmentjobs.comto your email addressand list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker accountonwww.governmentjobs.com/careers/lacounty,you can verify at any time by logging inand following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER ACCESS AT PUBLIC LIBRARIES:

Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

FAIR CHANCE EMPLOYER:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name: Probation Examinations Marilyn Urbina, Exam Analyst

Department Contact Number: (562) 940-2659

Department Contact Email: marlyn.urbina@probation.lacounty.gov

California Relay Services Phone: (800) 735-2922

Teletype Phone: (800) 735-2929