Administrative Professional, Human Resources

The University of Virginia is seeking an Administrative Professional to join the Talent Support team withinHuman Resources.

This role serves as the front-facing representative for HR and provides essential administrative support across the organization. As the primary point of contact at the front desk, the Administrative Professional ensures a welcoming, professional experience for employees and visitors while supporting smooth daily operations.

This individual is a trusted partner to HR teams across the organization anddemonstratessound judgment, professionalism, and the ability tomaintainconfidentiality when handling sensitiveinformation.

Responsibilities

Front Desk

• Welcome andassistemployees and visitors, ensuring smooth transitions to specialized HR resources whenappropriate (e.g., Benefits Counselors, Immigration Manager).

• Oversee building and floor access, including managing entry to the HR Collab space and SCPS location as needed.

• Maintain an organized, professional, and inviting reception environment.

• Deliver a warm, supportive experience whileremainingcomposed and steady during moments of heightened emotion.

• Manage traffic flow in times of increased volume for HR (including August/September for student I-9 sessions and October for Open Enrollment)

Administrative Support

• Oversee floor mail operations, including notifying HR team members of delivered packages, subpoenas, and other time‑sensitive correspondence.

• Manage Salesforce Talent Support cases, triaging urgent compliance and payroll‑related inquiries to ensuretimelyfollow‑up.

• Provide logistical support for Orientation, including scheduling and coordinating HSO‑related speakers.

• Assist with I‑9 document review and completionin accordance withcompliance requirements.

• Coordinate interview scheduling and conference room reservations for the HRSC – Talent Support team.

• Support internal communications andassistwith execution of HR events, including those hosted in the Marketplace.

Minimum Qualifications

• High School Diploma or equivalent

• At least 3 years of relevant administrative or customer-facingenvironments, or 1 year of internal HR experience

Preferred Qualifications

• Professional, customer-focused approach witha strong senseof accountability

• Demonstrated professionalism, sound judgment, and ability tomaintainconfidentiality in sensitive environments

• Excellent communication and interpersonal skills

• Experience in administrative, front desk, or high-volume, fast-paced customer-facing environments

• Strong organizational skills with the ability to manage multiple priorities

• Proficiencyin Microsoft Office; experience with Salesforce or case management systems preferred

Why This Role Matters:This position plays a key role in deliveringa consistent, high-quality experience for employees and visitors while supporting the operational efficiency of HR teams.

What Success Looks Like in This Role:This role creates a welcoming and professional first impression for all HR visitors, ensurestimelyandaccuratehandling of administrative processes, and supports HR operations with consistency, organization, and attention to detail.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

This is a non-exempt-level,benefitedposition. Learn more aboutUVA benefits.

This position is based in Charlottesville, VA and requiresfullon-site presence.

To learn more about UVA and in the Charlottesville area, visitUVA LifeandEmbark CVA.

Application review will begin onApril 13, 2026 .Preference will be given to applications received by this date; however, the position will remain open until filled.

Background checkswill be conducted on all new hires prior to employment.

How to Apply

Please applyonline, by searching for requisition numberR0081873 . Complete an application with the following documents:

• Resume

• Cover Letter

Upload all materials into the resume submission field. You cansubmitmultiple documents intothis onefield or combine them into one PDF.Applications without all required documents will notreceivefull consideration.

Internal applicants:Apply through your Workday profile by searching “Find Jobs.”

Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responsesrequired.

For questions about the application process, please contactAshley Cochran,alc6dk@virginia.edu.

Job Profile

Career Stream and Level

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.