Admin Support 1 - Katie Beckett

Pay Grade: C

The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians.

Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations.Six enterprise offices support the work of the agency’s three program divisions. DCH employees are based in Atlanta, Cordele and across the state.

DCH is committed to providing superior Customer Service and Communication, embracing Teamwork and fostering Accountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure.

The Department of Community Support is seeking qualified candidates for Admin Support 1 positions with its Katie Beckett Office in Norcross, Georgia. Established in 1982 under the Tax Equity and Fiscal Responsibility Act/TEFRA (P.L. 97-248), the Katie Beckett Medicaid Program (KB), permits the state to ignore family income for certain children who are disabled. It provides benefits to certain children 18 years of age or less who qualify as disabled individuals under §1614 of the Social Security Act and who live at home rather than in an institution. These children must meet specific criteria to be covered. This is a hybrid position that requires in-office and remote work with the approval of the supervisor. The days and frequency in the office can change at any time during employment based on the business needs of the organization.

Under direct supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the close supervision of a clerical or administrative supervisor.

Responsibilities:

• Screen and Register application with less than a 30% error rate
• Register 50+ applications within in 3 days of receipt with less than a 30% error rate monthly
• Welcome customers by greeting in person or via phone, providing a variety of information related to Katie Beckett Medicaid services as needed
• Performs a variety of clerical functions/processes for the Katie Beckett Unit
• Clerical duties include but are not limited to data entry, filing, and managing correspondence (reports, documents, memos, forms, faxes), duplicating and scanning documents, handling office supply inventory, addressing telephone inquiries etc.
• Update/maintain front desk log daily
• Properly manages incoming and outgoing mail and telephone communications.
• Facilitates the day-to-day operations of the office.
• Provide clerical and administrative support to the team, supervisor, and manager.
• Maintain files of required reports and records
  Performs other professional duties as assigned.

High school diploma/GED and ability to perform basic office functions and computer related duties.

Preferred Qualifications:

• Understanding of Gateway registration procedure
• Understanding of Katie Beckett Policies and procedures.
• Basic proficiency in Microsoft Office Suite.
• Multi line phone system, multifunction copier experience.

EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL.

This position is unclassified and employment is at-will. Candidates for this position may be subject to a background history, reference check, and credit check. For more information about this job contact: : http://dch.ga.gov