Why is This a Great Opportunity?
This Accounts Receivable Specialist role offers the opportunity to join a collaborative accounting team where accuracy, customer service, and problem-solving are highly valued. The position provides a diverse mix of accounts receivable responsibilities, customer interaction, and administrative accounting support, making it ideal for someone who enjoys both analytical work and relationship management.
This role offers exposure to billing, cash applications, customer account maintenance, invoice management, and research functions while providing opportunities to develop accounting and customer service skills in a fast-paced business environment.
Job Description:
The Accounts Receivable Specialist is responsible for supporting daily accounts receivable operations, maintaining accurate customer account records, processing transactions, and responding to customer inquiries. This position works closely with both internal departments and external customers to ensure timely and accurate billing, payment processing, and account maintenance.
Key Responsibilities
Review transactions and process customer credits accurately and timely
Complete supporting documentation and enter credits into accounting and billing systems
Upload invoices and supporting documentation into third-party customer portals
Generate and distribute invoices, including specialized billing such as tax-related invoices
Research, investigate, and resolve customer billing questions and account discrepancies
Maintain and update customer account information and records
Process incoming customer payments, including check deposits
Print, distribute, and mail invoices and account-related correspondence
Communicate professionally with customers regarding account activity, billing inquiries, and payment information
Maintain accurate records and documentation for accounts receivable transactions
Assist with special projects, reporting, and other accounting-related duties as assigned
Support continuous improvement efforts within the accounts receivable function
Qualifications:
Education & Experience
Associate degree in Accounting, Business, Finance, or a related field preferred
Minimum of 2 years of accounting, accounts receivable, billing, or related business experience; equivalent coursework may be considered
Previous accounts receivable experience preferred
Experience interacting directly with customers regarding billing or account-related matters is a plus
Skills & Abilities
Proficiency with Microsoft Excel and other Microsoft Office applications
Strong attention to detail and commitment to accuracy
Excellent organizational and time-management skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong written and verbal communication skills
Ability to research issues, analyze information, and resolve problems effectively
Customer-focused mindset with professional interpersonal skills
Ability to work independently while also contributing to a team environment
Dependable, self-motivated, and committed to delivering high-quality work
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