Accounts Receivable Specialist

Location: Eden Prairie, MN

Work Model: Hybrid (3 days in office; flexibility Monday–Thursday)

Industry: Manufacturing / Services

Employment Type: Full-Time

Position Overview

We are seeking an experienced Accounts Receivable Specialist to manage a portfolio of business-to-business customer accounts within the manufacturing and service industries. This is a relationship-driven accounts receivable and collections role—not a third-party collections environment—focused on proactive customer communication, timely resolution of invoicing and payment issues, and close collaboration with internal teams.

Success in this role is measured by portfolio performance, invoice aging, effective customer interactions, and the ability to resolve issues while maintaining strong customer relationships and delivering a high level of customer service.

Key Responsibilities

• Manage a portfolio of customer accounts and oversee the full accounts receivable, credit, and collections lifecycle
• Maintain a daily goal of approximately 25 customer contacts via phone and email, with at least 10 phone conversations per day
• Monitor, review, and follow up on invoices through customer portals and internal systems, including SAP
• Expedite the resolution of unpaid accounts to minimize receivables while preserving customer goodwill
• Coordinate customer dispute resolution by partnering with internal departments and customer contacts
• Review account history directly with customers to clarify balances, identify issues, and establish payment plans or resolutions
• Collaborate closely with Billing, Credit, and Cash Application teams to resolve issues and identify root causes
• Proactively contact customers when accounts are placed on credit hold to resolve issues and release orders quickly
• Participate in credit approval decisions by providing insight based on account history and risk
• Respond promptly and professionally to customer inquiries via phone and email, including processing credit card payments and updating customer master data
• Identify accounts requiring demand letters and escalate accounts to third-party collection agencies in accordance with company policy
• Perform basic account reconciliations to ensure accuracy of balances and payment applications
• Meet weekly and monthly performance metrics related to receivables, collections activity, and portfolio health
• Contribute to continuous improvement initiatives by identifying recurring issues and recommending process enhancements

Required Qualifications

• Minimum of 5 years of Accounts Receivable and/or B2B Collections experience
• Proven ability to manage high volumes of transactions and a large customer portfolio
• Experience working with A/R aging reports and end-to-end accounts receivable processes
• Strong customer service orientation with the ability to build and maintain positive customer relationships
• Ability to analyze account history, perform basic reconciliations, and resolve discrepancies
• Comfortable working in a metrics-driven environment with weekly and monthly targets
• Strong organizational, prioritization, and multitasking skills
• Excellent verbal and written communication skills
• Ability to collaborate effectively with cross-functional teams

Preferred Skills & Experience

• Experience with SAP, particularly SAP S/4HANA (training available)
• Background in manufacturing and/or service industries
• Experience using customer portals for invoice review and payment tracking
• Familiarity with credit holds, credit approvals, and delinquency escalation processes
• Experience resolving billing, invoicing, and payment application disputes
• Ability to contribute to root cause analysis and continuous improvement efforts

Work Environment & Culture

This position is based out of a modern, newly built corporate headquarters in Eden Prairie, Minnesota, designed to support a large and collaborative Accounting and Finance organization. The company is a long-established, publicly traded global organization with nearly 150 years of stability and growth.

The Accounts Receivable Senior Specialist will work on a team of approximately eight A/R and Collections professionals and sit alongside Credit and Cash Application teams, fostering strong collaboration and knowledge sharing. Core systems include SAP S/4HANA and customer portals.

The culture emphasizes work-life balance, flexibility, and long-term career development. The team operates on a hybrid schedule (three days in office), with flexibility in choosing in-office days. Employees who prefer may work fully in-office. Leadership is supportive and flexible with personal appointments, and the overall environment is professional, friendly, and easygoing.

This is a Contract to Hire position based out of Eden Prairie, MN.

The pay range for this position is $25.00 - $33.65/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Eden Prairie,MN.

This position is anticipated to close on May 8, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.