Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist

Job Description

The Accounts Receivable Specialist provides financial, administrative, and clerical support to ensure the timely and accurate receipt of payments, proper recording of transactions, and prompt resolution of discrepancies in accordance with company policies. This role operates in a high-accountability, fast-paced shared services environment, supporting multiple organizations with separate ERP systems, processes, and priorities. The position requires strong analytical abilities, excellent communication skills, and the confidence to make independent decisions while maintaining a high degree of accuracy and professionalism.

Responsibilities

• Monitor and manage accounts receivable aging reports to ensure timely collection of outstanding balances.
• Serve as the primary contact for assigned accounts, building and maintaining strong relationships with customers and internal teams.
• Maintain and update contact databases and process documentation to ensure accurate and current information.
• Navigate company portals and update complex Excel reports, including those requiring VLOOKUPs and pivot tables.
• Post payments, reconcile ledgers, and resolve discrepancies in a timely and accurate manner.
• Communicate with customers to collect payments, resolve billing issues, and manage payment plans as needed.
• Coordinate with collections agencies when necessary to support recovery of overdue accounts.
• Support internal teams by responding promptly and professionally to customer and stakeholder inquiries.
• Generate financial reports and assist with internal and external audits as required.
• Maintain accurate and up-to-date customer data in multiple ERP systems across different organizations.
• Identify process inefficiencies in accounts receivable and collections activities and recommend improvements.
• Process 40–60 accounts receivable and collections notes daily, typically over 5–6 hours per day, balancing this with 2–3 hours of emails, processing, and other tasks.
• Assist with additional tasks, projects, and cross-functional initiatives as assigned within the shared services team.
• Adapt to shifting priorities and varying processes across multiple entities supported by the shared services A/R team.

Essential Skills

• 3+ years of experience in accounts receivable, collections, or general accounting.
• Strong experience in credit management and collections, including handling high daily volumes (40–60 collection notes per day).
• High school diploma or GED required.
• Proficiency in Microsoft Excel, including VLOOKUPs and pivot tables.
• Proficiency in Microsoft Word for documentation and communication.
• Ability to operate effectively in multiple ERP and accounting systems.
• Knowledge of general accounting principles and accounts receivable processes.
• Effective verbal, listening, and written communication skills.
• Strong analytical skills with in-depth organizational and decision-making abilities.
• High degree of accuracy, attention to detail, and commitment to confidentiality.
• Ability to work hard, accept constructive criticism, and consistently meet critical deadlines.
• Capability to manage multiple priorities in a high-accountability environment.

Additional Skills & Qualifications

• Associate degree or equivalent from a two-year college or technical school preferred.
• Experience with ERP systems such as SAP, Workday, or similar platforms.
• Experience with invoicing, cash application, payables, and general accounting software.
• Experience in pharmaceutical, biotechnology, or medical technology industries is preferred.
• Experience working in a larger organization or shared services environment is preferred.
• Strong organizational skills and the ability to self-manage in a dynamic, multi-entity setting.
• Flexibility to assist any of the companies supported by the shared services team.
• Self-starter mindset with the ability to work independently and take initiative.
• Comfort working in a cross-trained team environment, supporting multiple systems, processes, and tools.
• Ability to build professional relationships with customers, vendors, and internal stakeholders.

Work Environment

This position is based in a modern office located in downtown Austin at 5th & Colorado, featuring a premium, scenic view. You will work on-site alongside the Accounts Receivable and Payroll teams in an open-concept office with cubicles, fostering collaboration and easy communication. The shared services A/R team consists of approximately 14 Accounts Receivable Representatives, with 4 dedicated to a specific entity, and offers cross-training across various systems, processes, and tools. The environment emphasizes high accountability, career growth, and professional development, including clear career paths and opportunities to move into lead or supervisory roles. The office is well-equipped with two state-of-the-art kitchens, a BEVI machine, frequent catered lunches (including regular catered lunches on Mondays and Wednesdays), and amenities such as coffee from a well-known café multiple days a week. The culture is social and engaging, with company happy hours, bar crawls, and team events that encourage connection and collaboration. The role operates primarily in a standard office setting, working with computers, ERP platforms, and Microsoft Office tools throughout the day, with an expectation of focused, high-volume A/R and collections work balanced with email and administrative tasks.

This is a Contract to Hire position based out of Austin, TX 78701.

The pay range for this position is $28.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Austin,TX 78701.

This position is anticipated to close on Apr 30, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.