The AR and Collections Specialist’s primary responsibility is to perform accounts receivable functions, billing support, credit, and collections on business accounts.
Responsibilities:
Generate customer invoices and credits when necessary
Contact customers for collection of accounts receivable with goal of minimizing average days to pay and bad debt write offs.
Keep records of collection activity and perform timely follow-ups on collection activity
Adjust/cleanup customer accounts including reconciliations with customers as needed.
Prepare and perform daily bank deposit and process credit card payments
Apply customer payments to customer open invoices
Research unapplied cash receipts and research/solve any payment discrepancies
Maintain telephone and personal contact with customers, Brainerd personnel and vendors on receivable matters as directed by manager.
Complete credit approval and customer approval process including customer setup.
Maintain customer credit limits and monitor AR levels.
Review and release system credit holds
Utilize computerized accounting software programs (Excel, Word, ERP) to perform duties and responsibilities.
Assist with maintaining and updating customer setup data such as addresses, contacts and delivery locations.
Assist with sales tax exemption compliance of customers.
Requirements
High School diploma or GED required; Associates or some college education preferred
2-4 years experience handling AR and business to business collections responsibilities in a fast-paced, high-volume environment; 5+ years of accounting experience preferred
Must possess excellent attention to detail.
Must possess the ability to work on multiple competing priorities at once, often switching back and forth with ease.
Must have excellent professional communication skills
