Accounting Clerk I

Potomac Community Services
Hagerstown, MD

Description

About the Job:

Let's start by saying we want to hear from you! Below is an accurate description of the job for hire but with limited space, it isn't exhaustive. If you have questions about other considerations, please don't hesitate to contact us!

The Accounting Clerk I (AC1) is an entry-level position within the Finance Department responsible for providing essential support to billing, accounts receivable (AR), and accounts payable (AP) functions. This role will be a backup for the Billing Department to ensure the timely and accurate processing of Targeted Case Management (TCM) and Mental Health Care Coordination (MHCC) billings. The position will also assist in preparing specialized reports to help prevent claim denials and identify necessary corrections. The AC1 will assist in maintaining accurate financial records by processing and tracking customer billings, vendor invoices, insurance reimbursements, and credit card receipts.
Responsibilities include entering and posting financial data in the accounting system, reconciling supporting documentation, maintaining organized billing and payment records, and assisting with follow-up on outstanding claims or invoices.
This role requires strong attention to detail, organizational skills, and the ability to manage multiple priorities while ensuring accuracy and compliance with established procedures. The AC1 plays a critical role in supporting the efficiency and effectiveness of financial operations across the organization.

ESSENTIAL DUTIES
  • Prepare and submit insurance claims for mental health services in compliance with payer requirements.
  • Verify accuracy of billing information prior to claim submission to minimize errors and denials.
  • Research and resolve denied or rejected claims by preparing corrections, resubmissions, or appeals as needed.
  • Communicate with clients, insurance providers, and internal staff to resolve billing and payment issues.
  • Maintain accurate and organized AR records, including billing, payment, and supporting documentation.
  • Assist with accounts payable functions, including invoice processing and payment preparation for multiple entities.
  • Assist with accounts receivable functions, including invoice processing and payment preparation for multiple entities.
  • Support month-end and year-end closing processes, including reconciliations and financial reporting.
  • Maintains cash handling procedures, including Coffee Shop, (Silt) cash drawer, in accordance with internal controls.
  • Support accounting operations for multiple entities, ensuring compliance with organizational policies and procedures.
  • Assist with special projects and other accounting-related duties as assigned by supervisor or designee.
CORE RESPONSIBILITIES
  • Learns PCS Core Values and demonstrate the application of these values through all areas of work.
  • Shares knowledge and resource information with coworkers and other PCS staff.
  • Acts as liaison for PCS with community agencies and other local mental health agencies and providers, promoting positive and effective communication.
  • Attends and participates in all scheduled monthly staff meetings and finance department meetings.
  • Attends all PCS events as scheduled.
  • Safeguards the confidentiality of records in accordance with state and federal laws and regulations governing confidentiality.
  • Promotes PCS internally and externally in positive and professional manner.
  • Utilizes PCS resources and equipment appropriately and efficiently, including but not limited to PCS laptop, phone and vehicles.
  • Maintains good working relationship with other staff members/supervisors and contributes to positive work environment.
  • Maintains safe driving record and self-awareness for safety purposes.
  • Maintains confidentiality of staff, clients, and PCS business practices.
  • Completes all necessary trainings and adheres to all policies as required by the local hospital in accordance to the appropriate county.
  • Adheres to all PCS published policies including but not limited to: Time & Attendance, (tardiness, absences) and Dress Code (including wearing company ID Badge).
  • Records time using the approved payroll system, completing calendar as required, in an accurate and timely manner.
  • Performs special projects and other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS

  • Work Environment: This job operates in a professional office and community environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. In addition, familiarity with the Microsoft Office Suite, Outlook, and any additional programs or equipment used to execute specific tasks as required for the role.
  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The ability to sit, stand, walk, and climb are a requirement for this job. An employee must possess the ability to crawl, crouch, kneel, and stoop while performing job functions. Employees are required to occasionally lift and carry up to 25 pounds during the workday. Workers must be able to use their hands and arms for gross and fine -motor activities throughout the workday. Gross-motor activities include, but are not limited to, picking, pinching, and touching. Fine-motor activities include, but are not limited to, seizing, holding, grasping, and turning. Employees are required to be able to use fine and gross-motor skills concurrently. In addition, employees are required to work around individuals in the community where unfamiliar people are present, and movement may be restricted.

Requirements

Education & Experience

  • Associates Degree in Accounting; OR
  • HS Diploma (or equivalent) with 1 year experience with principles of accounting


Knowledge, Skills & Abilities

  • Proficient in Microsoft Office 365 applications. Strong Excel skills
  • Experience with QuickBooks/Blackbaud preferred, but not required
  • Detail-oriented with excellent organizational skills; able to identify errors, inconsistencies, and process gaps to ensure accuracy and compliance.
  • Proficient in 10-Key Data Entry
  • Communicates Effectively – ability to effectively present information & respond to questions
  • Manages Time Effectively – tracks deadlines and prioritizes tasks based on due dates
  • Learning Agility - ability to learn quickly when facing new challenges, experiments to find solutions, open to change and enjoys the challenge of unfamiliar tasks.
  • Organizational Savvy - maneuvers comfortably through multi-step processes and high-volume transactions
  • Drives Results - consistently achieves results, even under tight deadlines.
  • Instills Trust - gains the confidence and trust of others through honesty, integrity, and authenticity.
  • Optimizes Work Processes – the ability to recognize effective & efficient processes to get things done, with a focus on continuous improvement.
  • Nimble Learning – Actively learns through experience and testing, using both successes and failures as learning tools.
  • Valid driver’s license, dependable transportation, and auto insurance is required as occasional travel to various offices is required.


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