📢 Customer Service Representative – Financial Services
📍 Blue Ash, OH (Onsite Only)
💲 $20.00/hour
🕒 Monday–Friday
💼 About the Opportunity
We are partnering with a leading financial services organization to hire Customer Service Representatives. This is an excellent opportunity to gain experience in the financial industry while working in a fast-paced, professional environment.
As a Customer Service Representative, you will serve as the first point of contact for customers, handling inquiries, resolving issues, and delivering a high-quality customer experience.
🚀 Key Responsibilities
- Handle high-volume inbound customer calls
- Resolve customer inquiries, complaints, and escalations with professionalism
- Provide accurate information regarding financial products and services
- Document all customer interactions in internal systems
- Follow established procedures for escalations and issue resolution
- Collaborate with internal teams to ensure customer satisfaction
✅ Qualifications
Required:
- High School Diploma or GED
- Minimum 2 years of customer service experience (call center experience preferred)
- Experience handling customer escalations and conflict resolution
- Strong communication, problem-solving, and multitasking skills
- Comfortable working in a fast-paced, high-volume call environment
- Basic proficiency in Microsoft Office (Excel, Outlook, Word)
- Ability to work fully onsite in Blue Ash, OH
⭐ Why This Role?
- Entry point into the financial services industry
- Opportunity to build corporate experience with a reputable organization
� Important Note
This is a fully onsite role in Blue Ash, OH. Remote work is not available.
📩 Apply Today
We are actively interviewing and moving quickly.
