Account Relationship Manager – New England Territory
Location: Remote (MA, RI, NH, ME, CT)
Travel: Up to 75%
Company: BloomNet, a division of 1-800-Flowers.com, Inc.
About the Role
BloomNet is seeking a driven, relationship-focused Account Relationship Manager (ARM) to support and grow our network of florists across the New England region. This is a field-based, territory role ideal for someone who thrives on building strong partnerships, managing a large geographic territory, and delivering value-driven solutions to customers.
In this role, you will act as a trusted advisor to your clients—helping florists maximize their business through BloomNet’s products, services, and programs while driving long-term customer success and revenue growth.
What You’ll Do
- Build and maintain strong, long-term relationships with florists across MA, RI, NH, ME, and CT
- Conduct regular in-person and virtual meetings to drive engagement and educate customers on BloomNet offerings
- Manage the full sales cycle: prospecting, consultative selling, negotiation, and closing
- Identify opportunities to grow existing accounts and increase customer retention
- Execute structured follow-up strategies to drive adoption and conversions
- Stay informed on industry trends, customer needs, and competitor activity
- Use Salesforce to manage pipeline, track activity, and report on performance
- Partner cross-functionally with marketing, customer service, and product teams
- Represent BloomNet at industry events, trade shows, and in-market visits
What We’re Looking For
- 2–3+ years of experience in outside sales, territory sales, or account management
- Proven ability to meet or exceed sales targets
- Strong relationship-building and consultative selling skills
- Comfortable working independently in a travel-heavy, field-based role (up to 75%)
- Excellent communication and presentation skills
- Proficiency with Microsoft Office and CRM tools (Salesforce preferred)
- Bachelor’s degree or equivalent experience
- Bilingual (Spanish) is a plus
- Valid driver’s license and reliable transportation required
Why Join Us
- Competitive base salary + performance-based incentives
- Opportunity to represent a trusted, industry-leading brand
- Collaborative, supportive team environment
- Career growth within the 1-800-Flowers.com, Inc. family of brands
Compensation
The expected salary range for this position is $55,000 to $65,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.
To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.
Benefits may include*:
- Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) retirement savings program
- Mental health resources and Employee Assistance Program (EAP)
- Paid vacation time (accrued based on hours worked and tenure)
- Paid company holidays
- Employee discount across our family of brands
- Potential eligibility for annual merit-based compensation increases, where applicable
*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.
