Account Manager, Pharma Agency

Location: 2 days onsite in Hunterdon County, NJ

Salary: $80-110K

Account Manager, Pharma Market Access

Account & Client Management

• Serve as day-to-day client lead for major pharmaceutical accounts, ensuring exceptional service and long-term relationship development.
• Lead and facilitate weekly status meetings, capturing actions, aligning stakeholders, and driving deliverables forward.
• Act as a strategic partner, proactively identifying client needs and offering solutions that align with business goals.

Project & Workflow Management

• Oversee projects from intake to delivery—ensuring scope clarity, milestone tracking, and flawless execution.
• Manage timelines, budgets, resource allocation, and delivery expectations.
• Ensure all content and materials move through appropriate review and approval workflows within Veeva Vault.

Cross-Functional Collaboration

• Partner with creative, medical, strategy, and production teams to ensure integrated delivery.
• Communicate priorities clearly and ensure consistent alignment across all workstreams.
• Support quality control across all assets and deliverables.

Business Growth & Opportunity Development

• Identify and activate new opportunities within existing accounts (expanded scopes, new initiatives, or service offerings).
• Support proposal development, SOW creation, and forecasting.
• Contribute to account planning and client roadmap development.

Regulatory & Submission

• Manage workflows for regulatory submission materials, including FDA/OPDP and internal MLR review processes.
• Partner closely with cross-functional regulatory, medical, and legal teams to ensure timely review cycles.
• Guide clients and internal teams on submission strategy, timelines, and requirements.

Required Skills & Experience

• 5–7+ years of account management experience within a life sciences/healthcare communications agency.
• Proven ability to run client status meetings, maintain project momentum, and manage multiple concurrent initiatives.
• Exceptional written and verbal communication skills; comfortable interacting with senior client stakeholders.
• Strong project management skills: timeline development, scope management, and problem-solving.
• Experience supporting or growing existing client business.
• Understanding of regulatory submissions, MLR processes, and medical/regulatory content requirements.
• Hands-on experience working within Veeva Vault

Preferred Qualifications

• Experience in patient support and/or market access or advocacy experience.