Account Manager

Safer

Orange, CA

About the Company

Veteran Fire Protection is a leading provider of fire sprinkler systems and fire protection services across California. The company specializes in inspection, service, maintenance, and installation, helping commercial and industrial clients stay compliant, protected, and operational.

About the Role

Veteran Fire Protection is seeking an Account Manager to oversee client relationships throughout California. This role is responsible for managing a portfolio of accounts, ensuring service delivery, and driving long term client retention and growth. The ideal candidate is organized, responsive, and experienced in managing service based accounts.

Responsibilities

Serve as the primary point of contact for assigned California based accounts
Build and maintain strong client relationships through consistent communication
Coordinate with internal operations and field teams to ensure timely service delivery
Track inspections, service schedules, and compliance requirements
Identify opportunities for additional services within existing accounts
Resolve client issues quickly and professionally
Maintain accurate account records and activity within the CRM

Qualifications

2 to 5 years of account management, customer success, or client services experience
Strong communication and organizational skills
Ability to manage multiple accounts across different regions
Experience working in a fast paced service environment
Proficiency with CRM systems and general business software

Required Skills

2 to 5 years of account management, customer success, or client services experience
Strong communication and organizational skills
Ability to manage multiple accounts across different regions
Experience working in a fast paced service environment
Proficiency with CRM systems and general business software

Preferred Skills