Do you thrive on building relationships, solving customer challenges, and turning opportunities into long-term partnerships? Are you energized by a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you.
We are partnering with a well-established manufacturing organization seeking an Account Manager / Inside Sales Representative to join their team in Hiawatha, IA. This direct-hire, onsite position offers a competitive compensation package, performance-based bonus opportunities, excellent benefits, and a supportive team environment where your contributions directly impact business growth.
This role is ideal for a customer-focused professional who enjoys balancing relationship management, sales support, problem-solving, and operational coordination. You'll serve as a trusted resource for customers, helping them identify the right solutions while ensuring a seamless experience from quote to delivery.
What You'll Be Doing
- Partner with customers to understand their needs and recommend products, materials, and value-added solutions
- Prepare accurate quotes, pricing proposals, and cost calculations while maintaining profitability goals
- Manage customer orders from initial inquiry through fulfillment and delivery
- Collaborate closely with sales, operations, and leadership teams to support strategic accounts and business objectives
- Monitor customer activity, project timelines, and order status to ensure exceptional service
- Support new business development initiatives and identify opportunities for account growth
- Participate in customer visits, industry events, trade shows, training programs, and team meetings as needed
- Maintain strong customer relationships through proactive communication and follow-up
What We're Looking For
- Strong communication and relationship-building skills
- Customer service, account management, inside sales, or business development experience
- Manufacturing, industrial, distribution, or technical product experience preferred
- Ability to manage multiple priorities while maintaining attention to detail
- Strong organizational and problem-solving skills
- Self-motivated professional who thrives in a collaborative team environment
- Proficiency with Microsoft Office and CRM/order management systems
Why You'll Love This Opportunity
- Competitive salary plus bonus potential
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Generous paid time off and holiday schedule
- Career growth opportunities within a stable and growing organization
- Team-oriented culture focused on customer success and employee development
If you're looking for an opportunity where you can make a meaningful impact, build lasting customer relationships, and grow your career within a respected manufacturing organization, we'd love to hear from you.
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