Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania invites applicants for the position of Veterans School Certifying Official within the Weisenstein Veterans Center.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
West Chester University proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
WCU earned the 2025-2026 Military Friendly® School designation and has advanced to Gold status in recognition of leading practices, outcomes, and effective programs for members of the military and veterans enrolled at the University. The Greg and Sandra Weisenstein Veterans Center strives to create an expansive culture and safe space of understanding, acceptance, and success for veterans, active military, reservists, dependents, and those who support them. The Center facilitates communication among our campus offices to provide students with a coordinated system of support and meaningful transition from the military to West Chester University.
In collaboration with the Director of the Veterans Center, the Veterans School Certifying Official supports certification and compliance for WCU veterans and military family members. This position acts as a liaison between the university and the Department of Veterans Administration (DVA); works in partnership with the Financial Aid office to guide prospective and enrolled student-veterans and eligible family members through all phases of their university career; and provides excellent customer service support.
The ideal candidate will demonstrate work experience in federal programs and federal reporting, management; military and veterans affairs experience; work experience at a university or federal administration; knowledge of Department of Veteran Affairs operations, policies, and procedures; excellent customer service skills; the ability to manage multiple priorities with accuracy in a fast paced environment; and a commitment to student success.
Responsibilities include:
Salary and benefits are dictated by the State College and University Professional Association (SCUPA) Collective Bargaining Agreement.
Ask about opportunities to work from home and alternate work schedules.
The selected candidate must successfully complete U.S. Department of Veterans Affairs Online School Official Training.
Candidates should apply online at https://www.schooljobs.com/careers/wcupa. A cover letter, resume, and a list of three references with contact information (including position title, phone number, and email address) are required for consideration. Incomplete applications will not be reviewed.
Applicants must successfully complete the interview process to be considered as a finalist.
Review of applications will begin immediately and continue until the position is filled. In accordance with applicable collective agreement, this posting may be closed without notice upon receipt of a sufficient pool of qualified candidates.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
Developing and sustaining a diverse faculty and staff advances West Chester University’s educational mission. West Chester University is an Affirmative Action – Equal Opportunity Employer.