Handle all incoming internet email leads and internet phone leads
Be available to respond to email inquiries in a professional, well-spoken manner
Assist customers in appropriate vehicle selection
Conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
Direct customers to product information resources, including those available on the internet
Check email frequently and respond to inquiries immediately
Deliver inquiries/messages intended for other sales personnel and departments promptly
Skills / Requirements
Evening AND Saturday availability
Call center experience
Fast Paced Environment
Good verbal and written communication skills
Time management, prioritization skills, and the ability to multi-task are required
Self-motivated and goal oriented
Team player
Coachable
Ability to sit 6+ hours
Business professional attire
Demonstrate ability to pass pre-employment testing to include background checks, MVR, and drug test
VINSolutions experience preferred and/or Kelly Blue Book/Auto Alert/Automotive Mastermind
