Workplace Assistant

LED FastStart
New Orleans, LA

Job Requirements

Job Overview


Theworkplace assistantis the first point of contact for employees, candidates, customers, and vendors. This role provides front-desk coverage, visitor management, workplace& facilitiessupport, and administrative coordination to ensure a safe, welcoming, and well-operated office environment.

This position also supports day-to-day office operations andfacilities coordination, helpingmaintainworkplace functionality, address routine issues, and ensure continuity of operations in a high-visibility, professional setting.


Responsibilities
  • Serve as the firstfriendlypoint of contact; greet visitors and manage check-in processes to ensure a professional,warmand welcomingexperience
  • Maintainoffice readiness, including cleanliness, organization, and overall presentation
  • Coordinate visitor management processes, including pre-registration and compliance with security protocols
  • Partner with Security to manage access, visitor flow, and adherence to onsite policies
  • Support day-to-day office operations, includingoffice supplies, mail distribution,F&Bre-stockand general administrative coordination
  • Coordinate and overseefacilitiesneeds,including minor repairs, preventative upkeep, and vendor engagement for routine services
  • Monitor, track, and escalate operational and facilities-related issues toappropriate stakeholders, ensuringtimelyresolution
  • Assistwith onboarding and offboarding by ensuring workspace readiness and supporting basic setup and orientationlogistics
  • Support meetings and events through coordination of room setup, catering, and space readiness
  • Track recurring issues and provide feedback to Workplace and Facilities to improve office operations
  • Perform a range of administrative tasks to support overall office efficiency and day-to-day operations



Work Experience
Qualifications
  • Proven ability to manage front-facing responsibilities with professionalism, including greeting visitors, handling inquiries, andmaintaininga positive organizational image
  • Strong organizational and coordination skills, with experience managing schedules, appointments, and multiple priorities simultaneously
  • Excellent written and verbal communication skills, with the ability to interact effectively across teams and with external stakeholders
  • Detail-oriented with the ability to track, manage, and follow up on tasks, projects, and administrative processes
  • Experience supporting operational workflows, including data entry, documentation, and cross-functional coordination
  • Proficiencyin workplace tools and systems, including Slack, Microsoft Teams, Envoy, Confluence, and Microsoft Excel
  • Familiarity withsubmittingand managing facilities requests and handling basic IT support requests or ticketing systems
  • Ability to work independently while also collaborating effectively in a team environment
  • Strong problem-solving skills and adaptability in fast-paced or dynamic settings
  • Customer-service mindset with a focus on responsiveness, professionalism, and efficiency
  • Prior experience in administrative, coordination, or specialist-type roles preferred
Physical Demands
  • Prolonged periods of sitting at a desk and working on a computer
  • Occasional standing and walking within the office
  • Manual dexterity to operate a computer keyboard, mouse, and other office equipment
  • Visual acuity to read screens, documents, and reports
  • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies
  • Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)



Benefits
  • Medical Insurance:Comprehensive health insurance plans covering a range of services
  • Saronic pays 100% of the premium for employees and 80% for dependents
  • Dental and Vision Insurance:Coverage for routine dental check-ups, orthodontics, and vision care
  • Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
  • Time Off:Generous PTO and Holidays
  • Parental Leave:Paid maternity and paternity leave to support new parents
  • Competitive Salary:Industry-standard salaries with opportunities for performance-based bonuses
  • Retirement Plan:401(k) plan with company match
  • Stock Options:Equity options to give employees a stake in the company’s success
  • Life and Disability Insurance:Basic life insurance and short- and long-term disability coverage
  • Pet Insurance:Discounted pet insurance options including 24/7 Telehealth helpline
  • Additional Perks:Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees


This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in8 U.S.C. 1324b(a)(3).



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