SUMMARY:
Under the supervision and in support of the Midwifery Coordinator, the Women’s Health Program Manager supports and enhances the activities of the practice by providing administrative support and coordinating daily operations. This position also oversees the Family Planning program and ensures that program requirements are being met.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· This is an on-site, in-person position.
· Embraces and assures that department goals are aligned with Alivio Medical Center’s mission, goals and objectives.
· Review pregnancy test counseling, ensuring that it is in compliance with Family Planning guidelines to be neutral, factual, and non-directive.
· Coordinates the quarterly family planning chart review/audit.
· Directly supervises program staff.
· Reviews and approves department timesheets and time-off requests.
· Participates in recruitment and onboarding of new department staff, and coordinates student rotations.
· Creates monthly OB/CNM clinic schedules.
· Reviews and maintains up to date patient education materials in all clinical pods.
· Collaborates with Midwifery Coordinator to ensure that annual performance evaluations are completed in a timely manner for the OB/Midwifery department.
· Works in collaboration with Finance Department to complete and submit Family Planning Annual Report.
· Responsible for maintaining inventory of contraceptives and processing purchase requisitions.
· Participates in Family Planning webinars and educational/training opportunities provided by National Training Centers, as appropriate.
· Prepares for and coordinates site visits/program reviews.
· Coordinates the review and implementation of family planning sliding fee scale annually.
· Develop, revise and/or update guidelines and handouts for Family Planning as needed for program compliance, and reviews them with program staff.
· Organize, at minimum, quarterly Family Planning staff meetings. Orient new Family Planning staff to program and duties.
· Conduct monthly Information & Education Committee/Community Advisory Group meetings. Implement, evaluate, and participate in community outreach activities, including at least one health fair or outreach event per year to promote the Family Planning program.
· Initiate contacts at aldermanic offices and community agencies, etc., to inform of and promote the program, and to recruit participants for I & E/CAG.
· Works with the Development Dept to submit the Family Planning grant every year and the relevant reports. Check progress of goals in workplan at least every 6 months. Make sure time & effort is being documented and allocated correctly.
· Utilize technology and social media platforms to provide information about the Family Planning program and about reproductive and sexual health.
· Assists with and/or facilitates staff trainings as appropriate.
· Attends committee meetings as appropriate for position/role and/or as directed by CMO.
· Keeps track of prenatal patients’ enrollment into prenatal care, date, location and type of delivery. Provides reports to leadership team as requested.
· Works closely with Case Managers to ensure the newborns are scheduled for an appointment with an Alivio provider.
· Reviews and analyzes birth statistics
· Works closely with CMO on ensuring appropriate data is collected for reporting to regulatory agencies (i.e. HRSA, Joint Commission, State of IL, etc).
· Performs other related duties as assigned.
This position requires compliance with all of Alivio’s written standards, including its Standards of Conduct, Joint Commission standards, all policies and procedures and Corporate Compliance requirements. Compliance will be considered as part of the regular performance evaluation.
SUPERVISORY RESPONSIBILITIES
Manages and supervises staff listed below, including hiring, training, evaluating and managing performance to meet departmental efficiency and performance measures in keeping with the Union Collective Bargaining Agreement (CBA), Personnel Policies and Procedures and prevailing employment laws as appropriate
- Family Planning/Title X Program Staff
- The following positions perform work under the Family Planning/Title X program but receive direct supervision through the clinic administration structure:
- Advanced Practice Providers
- Physicians
KEY INTERRELATIONSHIPS
- Practice Managers
- Case Managers
- Executive Management
- Finance Department
- Development Department
- Human Resources Department
WORKING CONDITIONS
OSHA Category 3 – Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment.
QUALIFICATIONS
Education:
Minimum Bachelor’s Degree in Healthcare Administration or related field
Licensure:
Current, valid driver’s license. Must have own transportation with insurance.
Experience:
Experience in grant writing and program management in a health care setting.
Special Training:
Demonstrated Competencies:
Ability to communicate fluently in English and Spanish, and to provide effective coordination of services through direct and indirect supervision of staff assigned to the Family Planning/Title X program.
COMPENSATION & BENEFITS