Position Summary: We are looking for a skilled and experienced Supervisor to lead our Wheelchair Services team in the aviation industry. In this role, you’ll be in charge of making sure our services run smoothly, safely, and efficiently while also helping the business grow. You’ll manage daily operations, lead staff, and work with others across the company to ensure top-level service for all passengers.
Pay: $18.00 per hour.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management
Main Responsibilities:
· Lead and manage the daily operations of the Wheelchair Services team.
· Make sure all services meet safety rules, airline standards, and company policies.
· Monitor performance, solve problems, and improve how things are done.
· Manage team schedules, staffing needs, and workflow to ensure smooth service delivery.
· Train, coach, and support team members to meet high customer service standards.
· Track performance and financial results, helping the division stay on budget.
· Build strong working relationships with airline partners, airport staff, and other teams.
· Stay up to date with industry trends, changes in regulations, and customer needs.
· Help plan for future growth by improving services and finding new opportunities.
· Represent the team at meetings, events, and with external partners.