Summary/Objective
The Warehouse Supervisor is tasked with overseeing site-wide operations to ensure they meet agreed upon service levels. Responsibilities include conducting new hire orientation and onboarding, leading training sessions, maintaining site metrics, and performing safety and process audits.
Position Type/Expected Hours of Work:
This is a full-time position, and hours of work and days are Monday, Tuesday, Wednesday, and Saturday, from 6:45 a.m. to 5:45 p.m.
Essential Functions
Customer Service
- Serve as the key point of contact with the customer’s Business Unit Leaders.
- Ensure all associates are meeting performance expectations.
- Ensure department-specific metrics meet targets.
Safety Focus
- Foster and support a safety culture focused on achieving "Zero Incidents."
- Complete leader standard work requirements for behavior based observations, as well as planned inspections and adherence to 5S standards.
- Serve as the Safety Team Lead and Facilitate the Safety Action Improvement Process.
- Lead incident investigations, documenting incidents, identifying points of failure, and determining countermeasures or corrections.
- Maintain Site Safety metrics.
- Drive improvements and modifications to training materials, standard work, and other documents to standardize processes and enhance employee safety.
- Participate in the Annual Health and Safety Action Plan.
- Live safety by identifying hazards, correcting unsafe conditions, and promoting safety within your division and team.
Training Focus
- Lead process training and PIV certification by maintaining MAU task certifications for PIV and production positions.
- Ensure all training documentation is up to date and audit ready.
- Serve as the primary trainer for PIV certifications and various positions.
- Conduct SOP and training audits, tracking and presenting results.
Workforce Support
- Assist as a “working” supervisor supporting customer functions with direct output.
- Allocate approximately 75% of time to supporting work functions and 25% to onboarding, training, audits, safety investigations, maintaining metrics, and follow-ups.
Competencies
- Communication Proficiency
- Customer/Client Focus
- Crisis Management
- Talent Management
- Problem Solving/Safety Analysis
- Policy/Program Administration
- Project Management
Required Competencies for all MAU Staff
- Ethical Conduct
- Personal Effectiveness/Credibility
Required Education and Experience
- High School Diploma OR GED
- 2 - 3 years of experience of management in a manufacturing environment
- Leading teams, hazard identification, spoken and written communication and presentation skills
- Inventory control systems experience, 1-2 years preferred
- SAP and/or other Warehouse Management Software Transactional Experience, 1-2 years preferred
Preferred Education and Experience
- Bachelors Degree
- Lean / Six Sigma Manufacturing Experience
- Human resources experience and training
- Microsoft Office proficiency
Supervisory Responsibility
There are no direct supervisory responsibilities. The highest performers will be team players.
Career Path Progression from this position
Supervisor III
Operations Manager
Site Manager or General Manager
Other Corporate Support Functions
Work Environment or Working Conditions
The working conditions and environments are created by our customers’ facilities both in administrative areas and manufacturing environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Customer sites sometimes include process manufacturing equipment and heavy power industrial vehicles. Environments may vary from non-temperature-controlled environments to GMP clean room required.
Physical Demands
This position may require the following to be performed with or without reasonable accommodation:
- Ability to stand for extended periods and walk up to 5 miles per day.
- Ability to lift 5- 20lbs periodically and 50lbs on occasion
Travel
This position requires up to 5%-10% travel.
EEO Statement
MAU is an Equal Opportunity Employer. Minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
