Video Principal Engineer

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

The Enterprise Video and Events is a critical enterprise function that leads the development and support of platforms and services to facilitate the effective production and distribution of video content and communications throughout Wells Fargo and to customers. The group is responsible for supporting enterprise video studios, live event broadcasting, television services, digital signage, digital media production, on-demand video, and virtual events / conferences. These services connect and empower the company by enabling critical leader communications to employees, training and engagement through digital media and webcasting, and delivery of content to engage customers across 4,500 global branches.

The Principle Engineer of Enterprise Video and Event Technology will be the horizontal subject matter expert across the team that engineers and manages technology solutions and strategic capabilities across a wide range of video and digital media services as well as event services. The Principle Engineer will be the primary engineer accountable for highly visible, mission-critical video technologies that connect the company and our customers. This person will also help drive technology strategy and the strategic evolution of capabilities to support growing demand for video and digital media communications and events technology. Critical capabilities include live event webcasting / streaming, enterprise content delivery, distribution of content and messages to global locations, digital media management, virtual event/conference support, and on-demand video. 

The Principle Engineer will also partner with third vendors and across Technology areas, including Infrastructure and Information Security, to ensure stability and scalability of services in order to deliver content seamlessly to employees and customers. The Principle Engineer will assist in managing third parties providing technology solutions in this space, with oversight of execution and technology compliance. Hundreds of video events are produced each year with millions of views by employees and customers.

Key areas of focus for the role include:

• Ensure high availability and robust resiliency architecture for critical video and media applications.
• Assist in the development of actionable, multi-year technology strategies and roadmaps in partnership with business leaders and Technology Architecture.
• Provide strategic technology perspective on industry trends, competitive landscape and market/regulatory changes leveraging industry contacts, vendors, and strategic technology partner relationships.
• Provide mentoring opportunities to other engineers on the team to assist in their growth both technically and professionally.
• Manage third party technology solutions providers to ensure delivery against contractual obligations and service level agreements.
• Build and maintain strong relationships with other functional area across Technology (e.g. Infrastructure, Information Security, Technology Risk, Innovation, etc.)
• Partner closely with technology and business leaders to ensure that technology initiatives are aligned with business, enterprise and Technology priorities.
• Demonstrate business partner value by understanding business strategy, advocate for technology solutions to advance business initiatives, incorporate internal / external customer views, and manage key financial indicators to the benefit of Well Fargo’s shareholders.

• 10+ years of engineering experience; or 10+ years of experience in a technical management role
• 4 + years of leadership experience including coaching, training, and mentoring
• 4+ years of strategic planning and development experience
• 4 + years of engineering or architecture experience developing critical voice, audio and video infrastructures for 100,000 or more users

• A Masters degree or higher in computer science or finance
• Strong verbal, written, and interpersonal communication skills
• Agile experience
• Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams
• Knowledge and understanding of applications: architecture, design, business functions, interfaces, dependencies, processing windows, volumes
• Experience integrating Wells Fargo enterprise systems with vendor platforms and technologies

• 5+ years of experience with video streaming, enterprise content delivery, or digital signage technologies
• 5+ years of systems architecture and design experience
• 5+ years of experience with modern industry-standard software engineering technologies and toolsets
• Experience with high availability architectures / patterns to ensure business continuity of technology services

NC-Charlotte: 301 S Tryon St - Charlotte, NC

• All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
  
  Relevant military experience is considered for veterans and transitioning service men and women.
  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.