HNM Systems is the leading tech-enabled professional services provider, shaping the workforce across the telecom, energy, and technology sectors. We connect top specialized talent with direct hire, contract-to-hire, and consulting opportunities that drive fiber expansion, digital infrastructure, wireless networks, and smart grid energy solutions. Our innovative approach delivers high-impact workforce development and consulting outcomes, with a 94% success rate in talent placement and project execution. Relentlessly people-driven, HNM Systems sets the industry standard through an unwavering commitment to exceptional employee experience—establishing a trusted “home base” for our consultants and long-term value for our clients.
Vice President of Operations
Position Description
The Vice President of Operations is responsible for overseeing all operational departments, ensuring safe, efficient, and profitable execution of work across all divisions. This role drives operational performance, workforce planning, production strategy, and cross-functional alignment while supporting the company’s long-term growth initiatives.
The VP of Operations partners closely with executive leadership, including the CEO and CFO, to align operational execution with financial performance, customer expectations, and strategic objectives. This position provides leadership across multiple departments, including Underground, Aerial, ISP, Splicing, Project Management, Engineering, and Traffic Control support functions.
The Vice President of Operations is accountable for production output, operational efficiency, team development, and maintaining a strong safety culture across all field and support teams.
Core Responsibilities
- Operational Leadership & ExecutionOversee daily operations across all construction and field divisions
- Ensure projects are completed safely, on time, and within budget
- Drive consistency in execution across departments
- Monitor production metrics, job costing, and operational efficiency
- Establish and enforce operational standards and expectations
- Strategic Planning & Performance ManagementDevelop and execute operational strategies aligned with company growth goals
- Analyze production data, financial performance, and workforce efficiency
- Identify operational gaps and implement scalable solutions
- Support forecasting, resource planning, and workload balancing
- Drive continuous improvement initiatives across all departments
- Team Leadership & Organizational DevelopmentLead and develop department heads, supervisors, and operational leaders
- Build leadership pipelines and succession planning across operations
- Establish accountability standards and performance expectations
- Partner with HR and Talent Acquisition on hiring strategies and workforce planning
- Promote a culture of ownership, communication, and execution
- Cross-Functional CollaborationWork closely with Project Management to align execution with project timelines
- Partner with Engineering, Permitting, and Survey teams to ensure project readiness
- Coordinate with Fleet, Warehouse, and Facilities to ensure operational support
- Align with Finance on cost control, budgeting, and profitability tracking
- Support business development efforts through operational insight and capability
- Safety & Compliance LeadershipChampion a company-wide safety-first culture
- Ensure compliance with OSHA, DOT, and all regulatory requirements
- Review incident reports and lead corrective action initiatives
- Hold leaders accountable for maintaining safe jobsite practices
- Partner with Safety leadership to implement training and compliance programs
- Customer & Business Partner EngagementSupport key customer relationships through operational performance
- Participate in high-level customer meetings as needed
- Ensure delivery meets contractual expectations and quality standards
- Address escalations or operational issues impacting customer satisfaction
- Minimum QualificationsBachelor’s degree in Construction Management, Business, or related field (or equivalent experience)
- 8–12 years of experience in construction, telecom, or utility operations
- 3–5 years of experience leading multiple departments or large teams
- Strong understanding of underground, aerial, and/or telecom construction operations
- Proven ability to manage large-scale operations and multiple crews simultaneously
- Strong financial and operational acumen
- Preferred SkillsExperience in telecom infrastructure or utility construction environments
- Strong background in production tracking, job costing, and operational KPIs
- Experience scaling operations across multiple markets or regions
- Bilingual (Spanish/English) preferred
- Strong leadership presence with ability to influence across all levels
- Physical Demands & CompetenciesAbility to travel between job sites, offices, and operational locations
- Occasional field visits requiring walking uneven terrain or jobsite exposure
- Ability to lift up to 50 lbs. when required
- Strong leadership, decision-making, and communication abilities
- High level of accountability, adaptability, and strategic thinking
- Work EnvironmentCombination of office, field, and customer-facing environments
- Exposure to construction sites, weather conditions, and operational settings
- Fast-paced environment with shifting priorities and deadlines
- Work ScheduleFull-time, exempt position
- Monday–Friday standard schedule
- Flexibility for early mornings, evenings, and weekends as required
- Travel required based on operational needs
Training & Development Expectations
- New CompetenciesDeep understanding of company operational structure and workflows
- Familiarity with all departmental processes (Underground, Aerial, ISP, Splicing, Project Management, Engineering, and Traffic Control)
- Mastery of internal reporting, production tracking, and financial systems
- Alignment with executive leadership expectations and strategic direction
- Ongoing DevelopmentContinuous improvement in operational efficiency and scalability
- Leadership development and executive-level decision making
- Cross-functional alignment with finance, HR, and business development
- Participation in strategic planning and company growth initiatives
Compensation
- $175k to $250k annual base salary plus bonus, depending on expereince.
EOE: The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. This job description is subject to revision, and it may be updated to reflect changes in the role or organization. HNM Systems utilizes legally permissible drug and background checks as part of our screening process. Essential requirements of the position include eligibility to work for any U.S. employer without sponsorship now or in the future. It is the policy of HNM Systems, Inc., to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information and/or marital status. HNM Systems, Inc is compliant with the Fair Chance Ordinance as applicable and will consider all qualified applications for employment.
