UX Designer

Ford Global Career Site
Detroit, MI

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation. 

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

What you'll be able to do:

UX Designer - positions offered by Ford Motor Company (Detroit, Michigan). Note, this is a hybrid position whereby the employee will work both from home and from the Detroit office. Hence, the employee must live within a reasonable commuting distance from Detroit, MI.  Collaborate with user research activities tailored to commercial users – integration with our Omni UXR team, making recommendations based on heuristic evaluation and applying data findings from user testing as well as performance metrics. Analyze user needs, behaviors, and pain points within the Ford Pro fleet management administration ecosystem and citing areas for possible improvement. Create and communicate business and user value for design in both structural and interface terms. Collaborate with Product Managers and business stakeholders to evaluate and design according to product requirements and business goals, centered on user-imperative design challenges. Lead or participate in ideation sessions to brainstorm potential solutions. Create wireframes, user flows, and interactive prototypes (low to high fidelity) for all administrative functions within Ford Pro and its related XaaS offerings. Design through decision trees, mind maps and flow diagrams first, applying those to Figma UI representations, when and where needed. Ensure designs are consistent with Ford's design system and common patterns. Work closely and collaboratively with cross-functional teams, including Product Managers, Software Engineers, UI Designers, User Researchers, Data Scientists, and other stakeholders (like business analysts or domain experts). Clearly communicate design rationale, decisions, and trade-offs to both technical and non-technical audiences. Participate actively in agile ceremonies (if the team follows an agile methodology. Create usable and easy to understand design specifications and documentation for engineering teams. Citation of specific components and any functionality variants. Contribute to and utilize the team's design system and pattern libraries when use cases dictate. Domestic Travel Required up to 10%. 

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