We are seeking a highly skilled professional to maintain, troubleshoot, and emotionally support a fleet of advanced legacy text-generation devices (commonly referred to as typewriters). These mission-critical systems operate without Wi-Fi, batteries, software updates, or the ability to crash — making them extremely suspicious to modern IT departments.

You will join a small but proud team preserving the ancient art of words appearing directly on paper without asking for permission.

Key Responsibilities

Diagnose complex mechanical issues such as:
- “The A key feels sad”
- “The bell sounds passive-aggressive”
- “It only types in CAPS when I’m angry”
Perform precision ribbon replacement (classified as a Level-3 operation).
Calibrate carriage return systems to prevent dramatic leftward lurching.
Remove foreign objects from mechanisms (paperclips, crumbs, existential dread).
Provide on-site support for writers claiming “the vibe is off.”
Explain to Gen-Z interns what the device is and why it has no screen.
Manage ink ribbon supply chain (global shortages expected since 1987).
Conduct preventative maintenance: dust removal, key alignment, motivational talks.

Required Skills

Strong mechanical aptitude or confidence that you can “figure it out.”
Ability to hear subtle acoustic signals such as:
- Ding of success
- Ding of failure
- Ding of judgment
Comfortable working without:
- Google
- Firmware updates
- Turning it off and on again
Basic understanding of:
- Springs
- Levers
- The passage of time
Patience to explain to customers that “no, it cannot connect to Bluetooth.”