Transportation Manager
This position is Hybrid working 3 days a week in our Legacy West Support Center located in Plano Texas
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the role
Develops, directs and implements the domestic transportation to support outbound store deliveries & key partnerships with internal/external customers, and vendors resulting in best-in-class service performance & effective cost-focus strategies. Directs transportation strategy and identifies opportunities for process improvements. Create and sustain a customer service model that exceeds the expectations of customers. Assess and improve customer satisfaction, service delivery model and improve the bottom line. Provides support for all business units operating under Sally Beauty Holdings. Provides leadership and direction to Transportation staff and associates and maximizes workforce utilization while promoting/fostering the SBH values. This position reports to the director, Transportation & Logistics and will have indirect report.
Responsibilities
30% Manage regional pool distribution to support store deliveries for 1/4 of SBH network & Develops key partnerships with 3rd party vendors, both existing and new, leading edge organizations. Calculates return (ROI) and evaluates and recommends strategies for meeting increasing sales/volume/customer demands and timeliness/accuracy of shipments to stores and customers
25% Monitor & continuous improvement store/customer transportation on-time performance & opportunities as they occur
20% Develop and manage the freight-operating budget with the goal of negotiating and selecting the best carriers at the best cost that provide the best service for the company
15% Route outbound shipments, monitor carrier negotiated service terms. Audit freight invoices and process carrier freight claims in accordance with contractual agreements and company ethics
5% Maintain accurate control over all store and customer shipments by complying with all ICC and Sarbanes-Oxley policies and procedures, including regular invoice and shipping document audits
5% Develops and prepares annual operating budget and ensures compliance. Achieves operating and financial goals and objectives.
Knowledge, skills & abilities requirements
Experiences in analytics software such as Tableau, Power BI, Clik, …
Competencies & attributes
Working conditions & physical requirements
The work may require some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
Benefits
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
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