Training Associate

Title: Training Assistant

Location: Indianapolis, IN

Duration: 12+ Months

Shift & Timing: Regular Business Hour, Monday to Friday

Pay Range: $38/Hour on W2

THEY NEED TO SEE SUCCESS FACTORS CLEARLY LISTED ON RESUMES AND IF INTERVIEWED THEY WILL DISCUSS SUCCESSFACTORS. THESE ARE REQUIRED!****

Job Description:

• Both contractors will share the following core responsibilities across their respective business area portfolios:
• Learning Plan Management.
• Create, update, and maintain Learning Plans within the Learning Management System (LMS) based on direction from Learning Strategists Assign and manage curricula, courses, and learning activities for applicable populations.
• Monitor Learning Plan completion and compliance, escalating issues as appropriate.
• Conduct periodic audits and quality checks to ensure data integrity and accuracy of Learning Plans Day-to-Day (D2D) Tasks.
• Process routine LMS transactions including enrollments, completions, waivers, and extensions.
• Respond to learner and manager inquiries related to training records and assignments.
• Generate and distribute standard and ad hoc reports from the LMS as requested by Learning Strategists.
• Maintain organized documentation and records of all administrative actions taken.
• Support the scheduling and logistics coordination for instructor-led training sessions as needed.
• Manage and organize shared team files, folders, and resources within collaboration platforms.
• Assist in the creation, formatting, and distribution of communication materials related to learning programs.
• Support data entry, data cleanup, and system maintenance tasks within L&D tools and platforms.
• Support centralized administrative tasks/efforts that would be applicable across all central function business areas.
• Serve as the primary point of contact between Conduent (the external administrative learning services provider) and the internal Learning Strategists.
• Coordinate service requests, issue escalations, and follow-up actions with Conduent to ensure timely resolution.
• Track open tickets, SLAs, and deliverables from Conduent, providing regular status updates to the L&D team.

Quals--

• The Global Manufacturing & Quality Learning & Development (GMQLD) organization is seeking proposals from qualified staffing vendors to provide two (2) administrative contractors to support learning operations across Central Function business areas. These contractors will serve as essential operational resources, ensuring seamless execution of day-to-day learning administration, Learning Plan management, and cross-functional coordination between Conduent and the Client L&D Learning Strategists.
• The Central Functions group, within GMQLD, is responsible for designing, deploying, and managing learning strategies and solutions across multiple business areas in Manufacturing & Quality. As the Product and complexity of learning needs continue to grow, there is a need for dedicated administrative support to ensure operational efficiency, data accuracy, and timely execution of day-to-day learning tasks, to relieve capacity for L&D Strategist to focus on higher priority initiatives and remain strategy focused. This RFP aims to secure two contractors who will be embedded within the L&D team and aligned to specific business area portfolios.
• This engagement requires two (2) full-time administrative contractors assigned to the following business area portfolios:
• Position 1: L&D Admin supporting central Manufacturing business areas.
• This contractor will provide dedicated administrative support (through L&D Learning Strategists) for the following Manufacturing-aligned business areas:
• Health, Safety & Environment (HSE).
• Engineering (Eng).
• Technical Services & Manufacturing Science (TSMS).
• Global Supply Chain (GSC).
• This contractor will provide dedicated administrative support (through L&D Learning Strategists) for the following Quality-aligned business areas:
• Global Quality Compliance (GQC).
• Analytical Quality Control Operations (AQCO).
• Global Quality Supply Chain & Analytics (GQSCA).
• Veeva Quality Docs system release support.
• Minimum 2 years of experience in learning administration, supporting multiple business areas / functions.
• Proficiency with Learning Management Systems (e.g., SAP SuccessFactors, Cornerstone, or similar); strong skills in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).
• Experience working in SuccessFactors required.

If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry. We do offer a referral bonus that I’d be happy to extend to you if they turn out to be a great fit for my client.

Thank you for your time and for your consideration. I look forward to hearing from you.