The Carter Center: Program Assistant (NGO), RB/LF/SH/ML, Health Programs

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Description

The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in Atlanta, GA, by former U.S. President Jimmy Carter and his wife, Rosalynn, in partnership with Emory University. The Center has helped to improve millions of lives in more than 80 countries by waging peace, fighting disease, and building hope. The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering. It seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health.

The Carter Center collaborates with other organizations, public and private, in carrying out its mission around the world. Current information about the Center’s many programs and activities are available atThe Carter Center.

HEALTH PROGRAMS:

A leader in the eradication and elimination of diseases, the Center fights six preventable diseases - Guinea worm, river blindness, trachoma, schistosomiasis, lymphatic filariasis, and malaria in Hispaniola - by using health education and simple, low-cost methods. The Center also strives to improve maternal and child health in Sudan and Nigeria and improve access to mental health care globally.

These efforts have brought to resource-limited countries better disease surveillance and health care delivery systems. Because communities often are burdened by several diseases, the Center also is pioneering new public health approaches to efficiently and effectively treat multiple diseases at once.

In all our work, an emphasis is placed on building partnerships for change among international agencies, governments, nongovernmental organizations, corporations, national ministries of health, and most of all, with people at the grass roots. We help acquire the tools, knowledge, and resources they need to transform their own lives, building a more peaceful and healthier world for us all.

JOB SUMMARY:

The Program Assistant is responsible for providing administrative support to the River Blindness, Lymphatic Filariasis, Schistosomiasis, and Malaria Programs (RB/LF/SH/ML) by handling logistics and planning of meetings and conferences; preparing and processing travel; assisting staff with administrative functions; assisting in the submission of publications; handling office communications; maintaining office functionality; submitting program procurement orders; researching information for reports and presentations; financial tasks such as invoice submission; drafting program reports and correspondence; and completing special projects as assigned by the team. The Program Assistant reports to the Associate Director.

This position may require periodic international travel and re-entry into the United States. Due to the travel locations, Hostile Environment Awareness Training (HEAT) may be required.

JOB DESCRIPTION:

• Provide administrative, operational, and logistical support to program teams to ensure efficient day-to-day operations within an NGO environment.
• Manage calendars, meetings, scheduling, and internal coordination using Outlook, SharePoint, and related tools.
• Coordinate domestic and international travel logistics for staff and consultants, including documentation, reimbursements, and briefing materials.
• Manage procurement, shipping, inventory, office supplies, and equipment maintenance for U.S. and country offices.
• Plan and execute logistics for meetings, conferences, and major program events.
• Serve as a professional point of contact for visitors, stakeholders, vendors, and internal partners; route phone and email inquiries as appropriate.
• Draft, format, edit, and support preparation of documents, presentations, reports, and manuscript submissions.
• Maintain program files, documentation, manuals, and records in SharePoint and physical archives; support policy and records management initiatives.
• Support onboarding and orientation activities for new staff.
• Complete special projects requiring research, analysis, and report preparation; collaborate across programs as needed.
• Maintain professional growth through training, continuing education, and organizational resources.
• Performas additional related responsibilities, as needed.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent AND five years of administrative experience OR a bachelor's degree.
• Proficiency with various computer software applications.

PREFERRED QUALIFICATIONS:

• A bachelor’s degree in business administration, communications, public health, or a related field and three years of office administration, senior administrative or related experience OR seven years of office administration, senior administrative or related experience.
• Candidate must be able to work in a fast-paced environment supporting multiple staff members.
• Exemplary organization, time management, and communication skills.
• Proficient in SharePoint, and Teams. Advanced in Excel, Outlook, PowerPoint, and Word.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to The Carter Center on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines. All non-exempt employees must reside within the state of Georgia. The Carter Center reserves the right to change remote work status with notice to employee. Applicants must be currently authorized to work in the United States for any employer.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

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