Territory Jewelry Sales Manager -South California

ROLE OVERVIEW

South California will be your territory

KEY RESPONSIBILITIES

Sales & Business Development

• Deliver compelling sales proposals to both existing and prospective customers.
• Actively seek out new customers and retail opportunities to expand market presence.
• Meet and surpass sales goals and quotas through innovative and strategic approaches.
• Promote products and services and foster their growth throughout the full sales cycle.
• Negotiate effectively with current and potential customers to close business.
• Develop and implement successful sales strategies aligned with company objectives.
• Identify and capitalize on opportunities for enhancing overall sales performance.

Account & Customer Management

• Manage customer inventory levels and ensure optimal visual merchandising through analysis of sales reports.
• Assess customer needs and deliver personalized, tailored service.
• Educate customers on the brand, product lines, and available services.
• Address and resolve customer complaints promptly and professionally.
• Cultivate and maintain strong long-term relationships with retailers, staff, and sales associates.
• Maintain comprehensive and accurate records of sales leads and client interactions.

Operations & Administration

• Efficiently process orders and quotes using internal systems.
• Provide timely responses to customer inquiries via email, phone, and other communication channels.
• Demonstrate proficiency in company programs, packages, and systems to support account growth.
• Monitor competitor activities and market trends to stay ahead in the industry.
• Conduct thorough market and industry research to inform sales strategy.
• Collaborate closely with marketing, accounting, customer service, and production departments.
• Participate in semi-annual inventory clean-up and updating of pricing tags.
• Plan and attend various events including trunk shows, private shows, and trade shows as required.

REQUIREMENTS & QUALIFICATIONS

Education & Experience

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• Minimum of 4+ years of experience in outside sales within the luxury jewelry and/or diamond industry.
• Proven track record in both B2B and B2C sales environments.

Skills & Competencies

• Proficiency in CRM software, as well as Microsoft Word, Excel, and Office Suite.
• Familiarity with diverse sales techniques and pitch strategies.
• Exceptional verbal and written communication abilities.
• Strong interpersonal and negotiation skills.
• Outstanding customer service aptitude with a client-first mindset.
• Highly developed attention to detail and organizational skills.
• Excellent problem-solving abilities and a proactive approach to challenges.
• Ability to work independently and manage time effectively.