Telecommunications Operator

Northwell
Plainview, NY

Job Description PT 15 hrs 3pm-11pm

Answers and routes calls received by the Hospital's main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties.

Job Responsibility

  • * Answers and routes calls received by the main Hospital telephone number.
  • * Provides patient room and visiting hours information assistance to callers.
  • * Pages authorized personnel overhead and/or on paging system.
  • * Monitors all emergency alarms and dispatches appropriate response teams.
  • * Maintains appropriate logs and records.
  • * Provides access to telephonic interpreter services for callers with limited English proficiency.
  • Performs related duties, as required.

*ADA Essential Functions

Job Qualification

  • High School Diploma or equivalent, required.
  • Ability to work additional shifts, as needed.
  • Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress.


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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