We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.
Our challenge
We are seeking a highly skilled Technical Release Manager to oversee and coordinate the planning, scheduling, and deployment of software releases. The ideal candidate will ensure that the release processes are efficient, reliable, and aligned with organizational goals.
Additional Information*
The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Chandler, AZ is $100k - $110k/year & benefits (see below).
The Role
Responsibilities:
Technical Release Manager is responsible for defining the technical release, planning, coordinating, managing, communicating and delivery of application releases. The Release Manager is responsible for aligning Business requests, Enterprise technical direction, and priorities to define application releases that meet organizational goals. The ideal candidate will have 5+ years of experience managing software releases and experience as an agile scrum master would be beneficial.
The Release Manager is the owner of all end-to-end activities and artifacts in the SDLC and the key communicator between all members of the team (Business Process Owners, Business Annalists, Quality Assurance Teams, Project Management Office, Infrastructure Platform Services, Production Support teams, and others). This person will lead the successful delivery of releases from the planning phase all the way to Production implementation and monitoring. In addition, this individual will apply proven communication and problem-solving skills to monitor release status, identify and remediate issues, validate completion of all release activity, and escalate risks and issues as required.
Requirements:
• Bachelor's degree in Computer Science, Engineering, Product Management, or related field preferred.
• Experience with ITSM Remedy and ServiceNow.
• Bachelor's degree in Business Management, Information Systems, or related field with 10+ years of experience related to the duties and responsibilities specified above.
• 5+ years in a similar role, e.g. scrum master, release manager, program manager, Portfolio manager.
• Excellent verbal and written communication skills.
• Application Risk Management experience.
• Proven success and accountability in leading and managing large scale application delivery.
• Extremely detail-oriented with respect to documentation and communication.
• The ability to interact professionally with a diverse group of users and subject matter experts within all levels of the company.
• Strong analytical skills and experience with implementation and management of metrics to measure and improve the quality of the releases.
• Strong Leadership Skills to drive teams towards successful delivery of release plans and that motivates team to achieve and maintain quality in a creative and effective manner.
Preferred skills:
• Information Technology Infrastructure Library (ITIL) 4 Foundation certification
• SAFe (Scaled Agile Framework) Agilist (SA)
• Large Scale Scrum (LeSS) certification
• Bachelor’s degree or higher
• Agile Scrum knowledge or certification beneficial
• Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, Confluence, and Teams
We offer:
S YNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.