Your Impact at Lowe's
The Visitors Center Transportation Clerk serves as the first point of contact for all inbound and outbound drivers, ensuring efficient check-in processes, accurate documentation, and smooth yard operations. This role requires strong attention to detail, operational awareness, and the ability to adapt in a fast-paced transportation environment.
How We Support You
As an industry leader, we invest in the people and technology needed to grow and win as a team.
Culture of Belonging: Our teams enjoy a positive work environment where leaders support and respect you, and associates genuinely appreciate each other.
Financial Future: We invest in you – own part of the company with our optional Employee Stock Purchase Plan, or participate in our matching 401k plan.
Bonus Potential: When we win, you win. We award front line workers discretionary and profit-sharing bonuses when we succeed.
Health and Wellbeing: We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Your Day at Lowe's
As a Visitors Center Transportation Clerk, you’ll build a range of operational and customer service skills while playing a key role in ensuring the efficient flow of drivers, equipment, and shipments through the facility. You will be expected to consistently perform your responsibilities with accuracy and urgency while working collaboratively with transportation, warehouse, and yard teams. In addition, all team members are expected to follow established safety, security, and site procedures at all times.
Key Responsibilities
Greet and check in all inbound and outbound drivers in a timely and professional manner
Verify and validate driver paperwork, including bills of lading, delivery appointments, and load documentation
Ensure compliance with site procedures, safety protocols, and security requirements
Communicate drop lane assignments and provide clear instructions to drivers
Maintain accurate records of driver arrivals, departures, and load status in internal systems
Conduct routine yard audits to verify trailer locations, seal integrity, and overall yard accuracy
Coordinate with operations and transportation leaders to support operational flow
Identify and escalate discrepancies, delays, or documentation issues as needed
Support continuous improvement efforts related to yard management and driver experience
Maintain a clean, safe, and professional visitors center environment
Prioritize safety by adhering to proper procedures
Conduct yard audits to verify equipment on the yard
Minimum Qualifications
Strong organizational skills with high attention to detail
Team members may work evening, overnight, and weekend shifts, with voluntary and scheduled overtime as needed (additional pay for overtime).
Basic math, reading comprehension, and computer skills.
Adherence to safety protocols, wearing necessary personal protective equipment.
Ability to work in varying conditions, from extreme temperatures to noisy environments
Strong safety orientation and ability to work independently or within a team
Physical fitness to move continuously throughout the facility, lift up to 70 pounds, and operate power equipment.
Preferred Qualifications
High school diploma or GED equivalent.
Previous experience in transportation, logistics, warehouse, or gatehouse operations preferred
Previous experience in distribution center operations or warehouse settings
Schedule Requirements
Available to work a set schedule that may be changed by management based on the facility's needs.
May be asked to work mornings, afternoons, nights, and/or weekends based on the facility's needs.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 70 pounds. Team lifts are used minimally starting at 70 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than$86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based inMooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visitLowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.