Systems Engineer

Role Responsibilities
As a Systems Engineer, you will design, implement, and operate complex, globally distributed infrastructure that supports secure, high availability, real-time financial services. You will work across hybrid cloud and on-premises environments to ensure resilient, high-performing systems and reliable connectivity across regions. This role combines systems engineering, network awareness, and automation to deliver scalable, secure, and highly available platforms, while driving continuous improvement across infrastructure and operations.

• Design, implement, and operate hybrid cloud and on-premises infrastructure across multiple regions
• Ensure resilient, secure, and high-performing connectivity in partnership with network engineering teams
• Engineer, manage, and optimize core identity services including Active Directory, DNS, and directory integrations
• Strengthen identity and access management aligned with zero trust and least privilege principles
• Automate infrastructure provisioning, configuration, and deployments using PowerShell and modern tooling
• Monitor system health, troubleshoot complex cross-domain issues, and drive root cause resolution
• Design and drive high availability and disaster recovery strategies across compute, storage, and network layers
• Own and optimize virtualized and hyperconverged environments, including VMware platforms
• Administer and enhance Windows Server and Citrix environments supporting enterprise-scale workloads
• Collaborate with architecture, security, and platform teams to deliver integrated infrastructure solutions
• Ensure infrastructure meets regulatory, audit, and data residency requirements across regions
• Maintain clear and accurate technical documentation and operational runbooks
• Provide escalation support for critical incidents and contribute to global incident response efforts
• Identify and implement improvements in automation, scalability, and platform reliability
• Support backup, recovery, and data protection strategies aligned to business continuity objectives
• Ensure infrastructure platforms meet stringent performance, security, and availability requirements for real-time financial services

Role Requirements

• 5+ years of experience in systems engineering, preferably in large-scale or globally distributed environments
• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience
• Strong expertise in Active Directory, DNS, and enterprise identity services
• Solid experience with Windows Server administration and performance troubleshooting
• Proven experience with VMware vSphere and virtualization technologies
• Experience supporting Citrix or virtual desktop infrastructure (VDI) environments
• Proficiency in PowerShell scripting and infrastructure automation
• Experience with enterprise storage and data management concepts
• Knowledge of high availability, clustering, and disaster recovery architectures
• Strong understanding of networking fundamentals including routing, firewalls, and secure connectivity
• Experience working in hybrid cloud and distributed systems environments
• Familiarity with modern security practices including zero trust and access controls
• Experience with backup and recovery solutions in enterprise environments
• Strong analytical and problem-solving skills across systems and network layers
• Ability to collaborate across infrastructure, network, and security teams in a global organization
• Strong communication skills with the ability to clearly document complex systems and processes
• Experience operating in regulated environments with compliance and audit requirements
• Experience supporting infrastructure across multiple geographic regions (preferred)

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Location: 7001 E. Belleview Ave., Denver, CO 80237

• *Applicants must be based in Denver or willing to relocate to Denver to work from the Denver office a minimum of three days a week. Western Union will not assist with relocation costs for this position.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States specific benefits include:

• Medical, Dental, Vision, and Life Insurance
• Tuition Assistance Program
• Employee Discount Program
• Parental Leave
• 401K Plan

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

The base salary range is $123,000 - $138,000 per year; total on-target earnings include a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.