Supervisory Management and Program Analyst

JobSummary

This position serves as the Supervisory Management and Program Analyst located in the Performance Support Unit (PSU), within the Office of Community Supervision and Intervention Services (OCSIS), Court Services, and Offender Supervision Agency (CSOSA) for the District of Columbia (DC). This announcement includes a USA Hire Assessment. Please ensure you reserve sufficient uninterrupted time to complete the assessment in full.

LowGrade

14

HighGrade

14

PromotionPotential

None

SubAgencyName

Community Supervision and Intervention Services (OCSIS)

OrganizationCodes

FQ/FQ00

Relocation

False

HiringPath

• fed-transition
• fed-internal-search

MCOTags

TotalOpenings

1

AgencyMarketingStatement

A FEDERAL CAREER LIKE NO OTHER!!! Are you ready to increase public safety, prevent crimes, reduce recidivism, and support the fair administration of justice in close collaboration with the District of Columbia's community? The Court Services and Offender Supervision Agency (CSOSA) has an opening for a Supervisory Management and Program Analyst to join our dedicated team and gain invaluable experience working in the public interest to support the fair administration of justice.

TravelCode

1

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• The Supervisory Management and Program Analyst serves as the supervisor of the Performance Support Unit (PSU) within the Operations Support Division of the Office of Community Supervision and Intervention Services (OCSIS). The incumbent leads policy development, training coordination, and data analysis efforts that directly support community supervision operations across the Agency. Key Responsibilities Include: Policy and Program Development: Leads the review, development, and updating of OCSIS policies, procedures, and operating instructions. Translates organizational goals into actionable policy and program guidance. Training Coordination: Collaborates with the Office of Training and Career Development to develop and coordinate training initiatives that enhance staff skills and support operational needs. Data and Performance Management: Oversees the creation, analysis, and distribution of OCSIS operational reports. Develops data collection strategies, analytical tools, and performance measurement methods to improve decision-making and operational efficiency. Program Analysis and Evaluation: Conducts comprehensive studies and analyses of complex program functions and long-range planning needs. Identifies operational gaps, recommends improvements, and briefs senior leaders on findings. Project and Process Improvement: Manages projects that require evaluation of extensive and complex data, development of recommendations, and negotiation with leadership to implement improvements. Ensures all processes align with regulatory requirements. Supervision of Staff: Provides administrative and technical leadership to a team of GS-12 and GS-13 staff. Manages performance, resolves employee concerns, ensures training and development, and upholds equal employment opportunity principles. Representation and Liaison: Represents the Agency in conferences, workgroups, and collaborations with external stakeholders, including law enforcement partners. Provides program briefings to senior leadership.

Education

Education is not substitutable for Specialized Experience at this grade level.

Requirements

Evaluations

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Competencies Bullets The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

HowToApply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

WhatToExpectNext

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended. Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.

RequiredDocuments

You must submit a complete Application Package which includes: -Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process). To apply for this position, - Your resume' showing work schedule, hours worked per week, dates of employment and duties performed. - Other supporting documents: - Cover Letter, optional - College transcript(s), if qualifying based on education - Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service) - DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities. https://www.usajobs.gov/Veterans. - Noncompetitive appointment authority documentation, if applicable - Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

Benefits

BenefitsUrl

https://www.usajobs.gov/Help/working-in-government/benefits/

OtherInformation

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information) If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level (scoring between 85 and 89) of the rating criteria for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information about ICTAP and CTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This vacancy announcement may be used to fill future vacancies for identical positions within the next year. Relocation expenses are not authorized. Only experience and education obtained by the closing date of this announcement will be considered. You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position. CSOSA is an Equal Opportunity Employer. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Position is Mission Essential and is not subject to administrative dismissal in emergencies based on inclement weather conditions, or other emergency situations, as appropriate. A Mission Essential employee is required to report for, or remain at, work in emergency situations; dismissal or closure announcements do not apply to him/her unless his/her supervisor instructs otherwise.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

dwayne.jenkins@csosa.gov

AgencyContactPhone

202 220-5449

SecurityClearance

Other

DrugTestRequired

True

PositionSensitivitiy

Moderate Risk (MR)

AdjudicationType

• Credentialing
• Suitability/Fitness