Supervisory IT Specialist (Director) - Direct Hire

Export-Import Bank of the United States
Washington, DC

JobSummary

Announcement may be used to fill similar positions within 90 days of the closing date. This announcement will be used to fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity, GS-2210-12 through GS-2210-15). This position is processed under Direct Hire authority. Veterans' Preference and Category Rating procedures DOES NOT APPLY. For more information, click here: About this agency

LowGrade

00

HighGrade

00

PromotionPotential

None

SubAgencyName

Office of the Chief Information Officer/Infrastructure Engineering Unit

OrganizationCodes

OT/EB00

Relocation

False

HiringPath

  • public
  • fed-transition

MCOTags

  • 01

TotalOpenings

1

AgencyMarketingStatement

The Export-Import Bank of the United States (EXIM) is an independent federal agency that promotes and supports American jobs by providing competitive and necessary export credit to support sales of U.S. goods and services to international buyers. When the private sector is unable or unwilling to provide financing, EXIM fills the financing gaps through its loan, guarantee, and insurance products. Private sector lenders are simultaneously EXIM's partners. In doing so, EXIM levels the playing field for U.S. exporters going up against foreign competition in international markets, enabling American companies to maintain and create more American jobs with well-paying salaries. EXIM provides coverage in more than 185 countries and no U.S. company or transaction is too big or too small. Competing with more than 110 other export credit agencies around the world trying to win jobs for their own countries, EXIM ensures U.S. companies never lose out on a sale because of attractive financing from foreign governments.

TravelCode

1

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

  • This position is located in the Export-Import (EXIM) Bank of the United States, Office of the Chief Information Officer (OCIO). This position serves as the Bank's Director of Information Technology (IT) Infrastructure Management (Engineering and Operations) and the Division head of this unit within the OCIO. As the Division head, the incumbent serves as the Agency's lead technical expert on matters of Infrastructure Engineering and Operations including Cybersecurity Engineering and significant facets of Cybersecurity Operations. This Division, under the leadership of the Division Head, has primary responsibility for all core technology infrastructure operations and engineering activities at the Bank as well as responsibility for the strategy and project execution for all technology elements which comprise the Bank's technology infrastructure. The Division head leads six major units within the division including: Systems Engineering and Operations, Network Engineering and Operations, Middleware Engineering and Operations, Cybersecurity Engineering and Operations, Helpdesk Services and Operations, and Telecommunications Engineering and Operations. At the full performance level, duties include, but are not limited to: Directly supervises six sections comprised of civilian staff and contractors. Plans the work to be accomplished by subordinates, sets and adjusts priorities, and develops schedules for the completion of work. Authorizes and independently plans, develops, organizes and evaluates the work of subordinates responsible for the delivery of EXIM cyber secure infrastructure services. Plans for short and long-range staffing needs while making recommendations on the type of personnel or non-personal service contract support required to meet operational requirements. Develops, manages, and executes enterprise level strategies, programs, and policies to provide over 500 staff and over 3000 Bank customers/partners with access to EXIM networks and server and client-based applications and services. Provides oversight of the contractor's activities for engineering analysis, design, cybersecurity, and implementation of new and enhanced network systems as well as the day-to-day operation of the Bank's network, telecommunications services, cybersecurity services and network operations center and COOP/DR site. Oversees and manages a comprehensive program operating and sustaining network-based applications and services supporting complex real-time client-server applications executed on hundreds of workstations or unique stand-alone systems. Executes end-to-end service delivery and performance monitoring services for network based physical and virtual applications and services. Provides EXIM, customers and other stakeholders with metrics and statistics measuring compliance with EXIM service delivery and performance standards, goals, and objectives. Liaises with functional, technical, Information Assurance, and other experts within the EXIM community to develop operational functions, tasks, and procedures that ensure the availability, delivery, and cybersecurity of EXIM services. Evaluates and analyzes EXIM service delivery and sustainment standards, goals, and objective to design, implement, and manage a holistic service delivery management and execution program for the EXIM Infrastructure while meeting federal cybersecurity requirements. Plans, directs, and oversees the execution of all activities within the Infrastructure Engineering and Operations portfolio including end user support, systems administration, security operations, and network operations. Serves as Agency's senior most reviewer for technical design, cybersecurity design and operation of the Bank's networks, telecommunications services, and Network Operations Center (NOC) operations (including COOP/Disaster Recovery). Responsible for the cost-effective delivery of EXIM's OCIO Infrastructure program services, activities, and functions required for the operation and sustainment of EXIM IT services. Analyzes workload, technical and functional requirements, cybersecurity requirements, staffing (civilian, and contractor) and EXIM infrastructure service delivery goals and objectives to develop, validate, and submit detailed Program Budgets and year of execution budgets accounting for the cost of personnel, hardware, software, maintenance, non - personal services, travel, technical refresh, etc., to provide Infrastructure services. Conducts in -depth financial reviews to analyze operational and sustainment costs to measure achievement of Infrastructure Information Management / Information Systems/Network Security 10 service delivery objectives, identify resource shortfalls, and determine reallocation strategies. Develops capital planning, technical refresh, and investment plans synchronized to meet OCIO and evolving cybersecurity service delivery standards, goals, objectives.

Education

Requirements

Evaluations

You will be evaluated for this position based on how well you meet the qualifications above. This position is processed under a Direct Hire authority; therefore, veteran's preference and Category Rating procedures do not apply. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are minimally qualified for this position, your resume and supporting documentation will be referred to the selecting official for employment consideration. You will be notified by email if your application is forwarded to the hiring official for further consideration. If it is determined that your technical competencies do not meet the proficiency requirements for this position to move forward to the next evaluation stage, you will be notified by email.

HowToApply

Effective September 27, 2025, federal agencies will only accept resumes up to two pages in accordance with the Merit Hiring Plan. If you have not already done so, please update your resume under your profile before applying for any federal job. For additional details, visit click the following link. Applications will only be accepted online; however if you are unable to apply online, please contact the Agency Contact Person listed below. To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The following is a link to preview the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12872130 The complete application package must be submitted by 11:59 PM (EST) on 05/04/2026 to receive consideration. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account here, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

WhatToExpectNext

After all application packages have been received, we will review your application to ensure you meet the basic qualification requirements. You will be notified by email if your application is forwarded to the hiring official for further consideration. If it is determined that your technical competencies do not meet the proficiency requirements for this position to move forward to the next evaluation stage, you will be notified by email.

RequiredDocuments

Your application package should include the following documents: Your Resume (applicants are required to submit a resume with job title, series/grade (if federal employee), duties and accomplishments, employer's name, starting and ending dates of employment, number of hours worked per week, and annual salary). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position. Effective September 27, 2025, federal agencies will only accept resumes up to two pages in accordance with the Merit Hiring Plan. If you have not already done so, please update your resume under your profile before applying for any federal job. For additional details, visit click the following link. Unofficial Transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment. Proof of U.S. accreditation for foreign study, if applicable. Special Priority Selection rights under CTAP or ICTAP: Copy of your agency notice (RIF Separation Notice, Notice of Proposed Removal, etc); Copy of your most recent performance appraisal (with at least a satisfactory rating), Most current SF-50 showing career/conditional tenure competitive status, position title, grade level, and duty location. Proof of Veteran's Preference - DD-214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF)15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter, if applicable. If a DD-214 (Member Copy 4) is not available, other documentation listing the beginning and ending dates of active service and the type of discharge must be submitted to verify eligibility. Submission of any required documents listed in vacancy announcement, if applicable. Please note that if you do not provide all required information/documents, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

Benefits

BenefitsUrl

http://www.exim.gov/about/careers/benefits

OtherInformation

Current or Former Political Appointees: Pursuant to the Office of Personnel Management (OPM) oversight authority under section 1104(b)(2) of title 5, United States Code (U.S.C.) and section 5.2 of title 5, Code of Federal Regulations, OPM requires agencies to seek their approval prior to appointing any current or former political appointee to a permanent position (without time limits) in the civil service. A former or recent political appointee is someone who held a political appointment covered by OPM's policy within the previous 5-year period. OPM's oversight in this area safeguards merit system principles as well as fair and open competition free from political influence. If you are currently employed, or have been employed within the last 5 years, you must disclose this information. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Please visit the following link for the types of political appointments. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM's Career Transition Resources website. Veterans: All veterans must meet the qualification requirements of the position for further consideration. For more information on veterans' preference, please click here. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Ethical Standards/Financial Disclosure: EXIM is committed to the highest ethical standards. As an employee, you will be covered by the criminal conflict of interest statutes and the Standards of Ethical Conduct for Employees of the Executive Branch. You will be required to complete new employee ethics training within 3 months of your appointment. If this position is subject to financial disclosure requirements (either public or confidential depending upon your position), you will be required to complete a new entrant financial disclosure report within 30 days of your appointment.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

Amanda.Raynor@exim.gov

AgencyContactPhone

(202) 565-3300

SecurityClearance

Top Secret

DrugTestRequired

True

PositionSensitivitiy

Critical-Sensitive (CS)/High Risk

AdjudicationType

  • Credentialing
  • Suitability/Fitness
  • National security
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