Supervisor, Technical Skills Training

Job Title: Supervisor, Technical Skills Training

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, Inc.-ESI (OLD)

This role is an onsite position and may be filled in Little Rock, AR, Westwego, LA, and/or Clinton, MS.

JOB SUMMARY/PURPOSE:
Provides overall direction, planning and performance of Power Delivery Training group activities. Oversees the administration of all phases of the systematic approach to training, serves as a subject matter expert for training program implementation, and ensures compliance with federally regulated training programs. The supervisor will support the team is driving the implementation of the training groups strategic and tactical direction.

JOB DUTIES/RESPONSIBILITIES:

• Provides leadership for Power Delivery, Transmission, Metering & Engineering training related activities. Interfaces with the appropriate line leadership to determine how training resources can best be applied to improve line performance.
• Identifies training needs, helps develop and design lesson plans, teaches, prepares budget, and oversees corrective actions and work activities related to training.
• Encourages an environment which fosters a strong performance culture through continuous training. Ensures training provided to site personnel reinforces these principles and improves individual skills or organizational performance.
• Ensures compliance with applicable requirements, regulations, procedures, and specifications. Applies Analysis, Design, Development, Implementation, and Evaluation (ADDIE) or other development models as required for all course development / maintenance projects and maintains course history information.
• Ensures professionalism in the workplace. This includes reinforcing professionalism the way in which employees carry themselves, the attitudes they convey, and the ways they communicate with their co-workers, our students, and our customers.
• Monitors and evaluates instructor performance. Provides coaching and mentorship to develop instructors and improve performance.
• Monitor and maintain the respective department budget.
• Responsible for maintaining assigned training resources including simulator.

MINIMUM REQUIREMENTS:

Minimum education required of the position

• Bachelor's degree in related field or the equivalent work experience.

Minimum experience required of the position

• 10+ years of line experience working in power delivery, power generation, or other electric power organization.
  Preferred: Qualified Distribution line worker or Transmission technician and people leader experience

Any certificates, licenses, etc. required for the position

• None

Minimum knowledge, skills, and abilities required of the position

• Strong safety culture
• Proficiency with both commercial and business acumen.
• Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
• Good interpersonal skills and ability to work harmoniously with coworkers and customers.
• Ability to work with multiple levels of the organizational structure.
• Strong verbal and written communication skills.
• Strong organizational skills with ability to manage multi-projects simultaneously.
• Ability to travel to support field locations in Texas, Arkansas, Mississippi, and Louisiana
• Solid knowledge of Microsoft Office suite.
• Working knowledge of and/or the ability to learn to work with a LMS and SharePoint
• Strong distribution line, substation mechanical or relay-based knowledge.
• Must be willing to assume a storm restoration role and travel if necessary.
• Extensive intersystem travel may be required (up to 50%)

WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing

#LI-BW1

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.