Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.
Description:
The Supervisor of Discharge Planning Coordinators provides direct leadership and operational oversight for the Discharge Planning Coordinator team, ensuring efficient, high-quality support for patient discharges and care transitions. The Discharge Planning Coordinator role is responsible for managing and coordinating care referrals, arranging post-acute services, and supporting the discharge process to promote safe, timely, and effective patient transitions. This position is responsible for staffing, scheduling, workflow management, performance evaluation, and professional development of the team. The Supervisor works in close collaboration with Case Managers, Social Workers, physicians, nursing staff, and post-acute providers to optimize patient throughput, improve discharge efficiency, and maintain high standards of service and compliance.
Qualifications:
High school diploma, certificate of attendance, certificate of completion, GED or equivalent training or experience required.
Associate Degree preferred or Bachelor’s degree in Nursing, Healthcare Administration, Social Work, or related field preferred.
Equivalent combination of education and relevant experience will be considered.
Prior leadership or supervisory experience strongly preferred.
Familiarity with post-acute care services, payer requirements, and regulatory guidelines.
Strong leadership abilities with proven experience managing and developing staff.
Excellent organizational, time management, and multitasking skills.
Effective interpersonal and communication skills, with the ability to collaborate across disciplines.
Proficient in using electronic medical records (EMR) and Microsoft Office Suite.
Demonstrated ability to analyze workflows and implement process improvements.
Strong problem-solving skills with a focus on patient-centered solutions.
Knowledge of Medicare, Medicaid, and commercial insurance discharge requirements.
Minimum Experience Required: 3 Years
EOE, including disability/vets